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JSC Carpentry & Joinery

Uxbridge, Greater London

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Customer Reviews

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Reviews (9)

  • 10

    Bespoke Units under very specialist wood, with additional resin and care.

    Posted 02 September 2021

    Absolutely fantastic service and care! This bespoke project as very different and Jack carefully listened to our ideas. Most importantly I found him very easy to get hold of and very flexible around times and days to do the work. We are extremely happy with the work and already have a few more projects lined up for Jack! - I would highly recommend including to those who are conscious of money when it comes to bespoke work.
    Verified reviewer
    Job location: SL2
  • 10

    Handrail on staircase

    Posted 22 August 2021

    I needed a handrail fitting because my husband had major heart surgery and couldn’t climb the stairs unaided. Others had said the job was too small for them. Called Jack who was understanding. Sent him measurements and photos from which he gave me quote which was excellent and I accepted. He said he would do the ordering that evening as it was urgent. Came to measure exactly. Did the job the next week, also made safe a loose small rail that was already there and cleaned up afterwards. Jack was pleasant and kind, good work. Would recommend him to anyone.Would use him again if needed.
    Verified reviewer
    Job location: UB8
  • 1

    Handrail fitting- Terribly done!

    Posted 03 August 2021

    Paid for this service as this company was well recommended - Jack whom preformed the work did an extremely poor job ruining a fully painted wall and plasterwork, that was done to a high standard. As he was fitting a handrail he ruined the plaster and decided not to inform me of the damage that he had done. He failed to apologise for his lack of care deciding to blame the plasterer instead. I would not personally recommend this company to anyone due to their lack of care and skills. Now to rectify his mistakes I have to remove the handrail and repair damage that’s been done.
    Verified reviewer
    Job location: UB8

    Response from JSC Carpentry & Joinery

    I was asked to replace the existing balustrades that were there, which I did. He then claimed to have asked for extra handrails which were not there when quoting for the job, I gave him the benefit of the doubt and did so at no extra cost as Humza was more than happy with the work I had done, so didn’t want to cause friction. He even called me on a separate occasion to say how happy he was with my work, so I especially don’t understand the 0 score for workmanship, let alone the others. As I tried to explain upon completion of the extra work, but wasn’t really given a chance to speak, the plasterer had done a poor job, skimming over blown plaster, hence it falling off the wall when I drilled into it. The plasterer was in the next room listening to this and didn’t come out to disagree with me, which I feel says a lot. I would be happy for an independent Person to have a look and check it out. He said, when leaving the review, I could contact him to discuss, which I have, but there was no answer.

  • 10

    Creating bespoke radiator covers to match ones already in my property.

    Posted 28 June 2021

    Very pleased with the quality of work - the radiators covers that Jack created looked exactly like the ones that were in the property. Great work and very tidy as well - would definitely recommend!
    Verified reviewer
    Job location: SL0
  • 10

    New shiplac on the pagoda in the garden

    Posted 19 June 2021

    Well executed and he arrived with the wood cut to length: took 2 hours in all. Much recommended
    Verified reviewer
    Job location: SL6
  • 10

    Cupboard and staircase

    Posted 13 June 2021

    Jack did a great job. We really liked his work. He was able to do it in such a short time. He was very flexible. I would highly recommend him. Next time I need to do sonthing similiar, I will definitely reach out to him.
    Verified reviewer
    Job location: UB7

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