Kneller & Kneller Ltd

Reviews (62)

• 10

  Fantastic local Company who go above and beyond!

  Posted 1 week ago

  We have used Kneller & Kneller previously and they have become our go to Company. We needed outside electric installed into the bottom garden outbuilding plus an external waterproof socket. Brilliant workmanship, took one day with two professional Electricians who were very accommodating. Definitely value for money, very trustworthy and all round nice people to deal with. Fully certified work.
  Verified reviewer
  Job location: LE67
• 7.33

  Lack of care but good customer service

  Posted 04 August

  There was lack of care from the electrician as he damaged one of my light fittings, chipped my wooden floor from his tools falling (which happened a few times) and I had to tell him to get a dust cloth before working in an area that had a white rug. I think what was even more annoying was that the electrician didn't even notice the damage he was causing, almost like he was oblivious to what he was doing. On the other hand the customer service was good as I was offered compensation for the lack of care.
  Verified reviewer
  Job location: LE3

  Response from Kneller & Kneller Ltd

  Thankyou for your review and im so sorry you were not happy with the quality of work. I assure you this is not usually the case as you can see from our reviews. It was clear the electrician wasn't having a good day and I have spoken to the electrician that did the work. It's no excuse but the electrician that usually does the kind of work was off sick that day. I appreciate the feedback and apologies or the damage we caused and hope the compensation helped. I will learn from this for the future and hope this doesn't happen again.

• 10

  New fuse box fitted - excellent job.

  Posted 27 July

  Contracted with K&K to fit an up to date fuse box at my home. Preliminary check on installation and subsequent remedial work and fitting of fuse box carried out very well. K&K responded very quickly to a couple of follow-up queries. All communications were effective and the electrician was very professional throughout. Explained things to me clearly.
  Verified reviewer
  Job location: LE6
• 10

  New consumer unit. Install main bond to water.Fit new bathroom light.carry out EICRto water.o water.

  Posted 27 June

  The electrician arrived at my house on time. He explained to me what order he would be doing the jobs. He was very professional taking care as he worked. Stephanie who runs the company and arranges the quotes is very helpful. This company is very reliable and the prices quoted are very reasonable. I was very pleased with the quality of work done, the electrician was very polite. When he finished Completing the jobs he took away all the rubbish and left my house lovely and tidy. The electrician is a credit to kneller and kneller, I would recommend him to everyone. Excellent standard of work.
  Verified reviewer
  Job location: LE5
• 9.33

  Replace extractor fan in bathroom

  Posted 16 June

  Responded quickly with quote. Work carried out soon with updates re timing. Friendly and efficient.
  Verified reviewer
  Job location: LE3
• 10

  Replacement of commercial lighting

  Posted 02 May

  Extremely professional service. Work completed to a high standard. Willing to adapt to an indecisive client! Would definitely recommend.
  
  Verified reviewer
  Job location: LE1