Local Locks and Security

Reviews (487)

• 6

  Lock Repair

  Posted 1 day ago

  Replacement of combination lock on side gate

  I feel ripped off! I posted the above job on Checkatrade’s find a tradesman service here in Surbiton (so not central London). Within seconds the phone rang and it was a locksmith (I thought) called Jim offering to do the job. The minimum fee was £65 (on a later call this became £59). He suggested I send photos which I did three hours before the job which was booked for two days later. Thus not an emergency as I did not want to be charged emergency prices. I stated this in the call. A different person arrived called Ollie, from a different company. I now see that Jim’s company is based in Orpington and must have taken a commission for the job. It’s cunning that they have titled themselves as ‘local’ and call so swiftly. The inspection of the current combination lock revealed it was damaged and needed replacing. Ollie then told me that screwfix (a 10 minute drive away) had one for about £30. The job price then became a fixed £120 (no VAT was mentioned at this time, or on my initial call with Jim). He collected the lock and was back in the expected timeframe. The job in total was completed in an hour, maybe 65 minutes. The price: £176.40, VAT now added. Too expensive for this!
  Verified reviewerJob location: KT6

  R

  Mark N
• 10

  Lock Repair

  Posted 5 days ago

  Fast response quick turnaround of job

  Great communication. Fast response to request and came out promptly. Knowledgeable of mechanism. Came back the next day with parts and completed the job.
  Job location: RG7

  R

  Nicoletta R
• 9

  Emergency Locksmith Service

  Posted 07 November

  Quick and efficient

  Very prompt in returning call from Checkatrade enquiry and arrived within an hour. Ollie was very polite, efficient and left the area clean. Thank you.
  Verified reviewerJob location: RH4
• 10

  Lock Fitting

  Posted 06 November

  Great service

  . I really want to recommend Locksmith Limited, because Ollie came out the same day. He was right on time, quick, kind, and really professional. He changed my lock smoothly and left everything tidy. Honestly, if you need a locksmith, I'd happily recommend them. Great service from start to finish.
  
  Verified reviewerJob location: GU6
• 10

  Locksmith

  Posted 06 November

  Great locksmiths for very reasonable price

  Super helpful and very swift work. Replaced both locks on my back and front doors - very pleased. Highly recommended!
  Job location: KT13
• 10

  Snap Locks

  Posted 05 November

  Broken key in the keyhole, the whole lock needs replacing

  Oli came on time. He was happy to do the extra job I asked him to adjust the door. He tried to fit an engineering screws that were missing from the door but didn’t have the right size. However, this did not affect the security of the door so I was at least happy the job was done.
  Verified reviewerJob location: TW3

  R

  Emely S