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Lock East Ltd

10/10

THETFORD, Norfolk

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Customer Reviews

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10 /10

Based on 3 reviews over the past 12 months

Quality of work

Reliability

Communication

Reviews (60)

10
Lock Repair
Posted 17 November 2025
Great service - recommend
Luke was very helpful - Kept me up to date with progress and timescales and importantly, did a great job with the locks. Have used Lock East twice now, wouldn’t choose to go anywhere else
Verified reviewer
Job location: PE38
10
Lock Fitting
Posted 26 August 2025
quote was very competitive - happy with the work provided
Happy with the work performed by Luke, I had to change the locks after I purchased our home and Luke quote was very competitive. Work was performed promptly.
Job location: NR4
10
Emergency Locksmith Service
Posted 11 June 2025
Removing seized lock, releasing jammed door and installing new lock
Superb, could not have been better or quicker, solving a challenging problem that made life difficult for us.
Verified reviewer
Job location: NR16
9.33
Lock Repair
Posted 16 May 2025
Door lock replacement
Luke was friendly, professional and really helpful. Our lock was narrow so he had to source an alternative replacement. The only increase in charge was to cover the more expensive lock even though he had to come out twice. If we have any future lock problems we’ll be giving him a call.
Verified reviewer
Job location: NR15
9.33
Locksmith
Posted 11 March 2025
Changing a lock
Luke did a great job. He was very punctual and did a very professional job at a reasonable price.
Verified reviewer
Job location: NR9
10
Window Lock Repair
Posted 05 March 2025
Failed window mechanism
I requested Luke's help to fix our living room window that wouldn't open. He came the same day and diagnosed the issue before arrival. He arrived exactly on time and persevered with a very stubborn window!! He was polite, professional and triple checked that everything was clean and working before leaving. I wouldn't hesitate to use Lock East again! 10/10 - Thanks Luke!
Verified reviewer
Job location: IP25