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Lock East Ltd

THETFORD

Services and skills

  • Locksmith

    10 skills

    Doors Opened / Unlocked

    Emergency Locksmith Service

    Key Cutting

    Lock Fitting

    Lock Repair

    Safe Locks

    Security Door Locks

    Snap Locks

    Window Lock Fitting

    Window Lock Repair

  • Services

    6 services

    • Domestic Work
    • Commercial Work
    • Free Estimates
    • Cards Accepted
    • Insurance Work Undertaken
    • 24 Hour Call-out

Albums

Customer reviews

Write a review

9.86 /10

Based on 22 reviews over the past 12 months

Quality of work

9.82

Reliability

9.86

Communication

9.67

54 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • 10

    Admin Assistant

    Posted 03 February

    We've used Luke once before, and both times the service has been impeccable. Very quick to respond, informative and explanatory of the process and requirements, flexible with options and appointments. We won't be using any other locksmith for our business, and we thoroughly recommend him to anyone requiring lock-related services!
    Job location: NR18
  • 10

    Patio door lock replacement

    Posted 10 January

    Excellent service - contacted me as soon as I posted job on checkatrade and came out the following day at time agreed even though not an emergency. Like was very professional, polite, good communication explaining problem. I would definitley recommend Lock East to anyone looking for a locksmith. Thank you for such an efficient service - me and Coco (my chihuahua) are so grateful to be able to open the back doors again when she needs to go out 😁
    Verified reviewer
    Job location: NR18
  • 9

    Multiple lock fittings and maintenance of existing locks

    Posted 27 December 2024

    Excellent job and would highly recommend
    Verified reviewer
    Job location: IP31
  • 10

    4x Locks Changed

    Posted 29 November 2024

    Luke was fantastic, arrived promptly and did the job very quickly and at a good price. Very pleased, thank you Luke!
    Verified reviewer
    Job location: NR4
  • 10

    Did kitchen door lock

    Posted 26 November 2024

    I wish all trades people were as efficient and courteous as Luke. He called within 10 minutes of my query and was on site writhin the hour. Amazing service this day and age. Diagnosed and fixed / replaced locks and surprisingly had all the spare parts to hand . A nice polite professional gentleman.
    Verified reviewer
    Job location: NR17
  • 9.25

    removed faulty window lock and replaced with new one

    Posted 19 November 2024

    Very efficient and friendly, work carried out very tidily and neatly. Would totally recommend this company.
    Verified reviewer
    Job location: IP25
  • 10

    LOCK REPLACEMENT AND DOOR FURNISHING REPAIR

    Posted 13 November 2024

    LUKE DID A BRILLIANT JOB. HE IS A MASTER LOCKSMITH AND HIS EXPERIENCE. CARE, AND COURTESY SHONE THROUGH. HE EXPLAINED EVERYTHING HE NEEDED TO DO, GOT THE JOB DONE QUICKLY, AND WE WERE CONFIDENT WITH HIS PROFESSIONALISM IN OUR HOME AND THE EXCELLENT QUALITY OF HIS WORK. WE WILL DEFINATELY USE LUKES SERVICES AGAIN AND ARE HAPPY TO RECOMMEND HIS COMPANY TO OTHERS. 10/10 THANKS LUKE
    Verified reviewer
    Job location: IP30
  • 10

    Replaced broken back door lock

    Posted 12 November 2024

    Luke replaced the lock in our back door and also fixed issues with two other doors. He was friendly and knowledgeable and did a great job. Would definitely recommend him.
    Verified reviewer
    Job location: NR21
  • 10

    Replacing front door lock

    Posted 08 November 2024

    Easy to deal with, and very quick.
    Verified reviewer
    Job location: NR8
  • 10

    Front door lock

    Posted 04 September 2024

    A very efficient service, Luke was friendly and very helpful in replacing the mechanism and lock also replaced another inside door handle
    Verified reviewer
    Job location: IP24

Company profile

  • OwnerLucien (Luke) Carroll
  • Member Since2023
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeLtd Company

Company info

Lock East is an MLA Approved Company - local, family run mobile locksmith and security business based in Thetford and covering surrounding areas in East Anglia. Some areas we cover local locksmith services are - Thetford, Attleborough, Watton, East Harling, Wymondham, Dereham, Brandon and surrounding villages.

We provide a friendly, reliable and professional emergency locksmith service 24 hours a day, 7 days a week. We also provide non-emergency service so all of your locksmith needs are covered.

We are highly trained by the Master Locksmith Association (MLA) and are DBS checked. We will always visit your property or business in uniform and carrying ID for your peace of mind. We price our services in-line with the recommended pricing set by the MLA. 

Quick, Reliable Service

We are a local locksmith providing a friendly, reliable and professional emergency locksmith services 24 hours a day, 7 days a week. Customer Satisfaction Guaranteed

We are a local locksmith that takes pride in customer service and always ensure our customers are happy with our work.


Contact details

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