Trade cover image

Lord Roofing and Grounds Works Ltd

9.71/10

Ferryhill, County Durham

£1,000 guarantee T&Cs apply

Checkatrade member since July 2019
5

Skills

  • Asphalt Roofing Installation
  • Asphalt Roofing Repair
  • Balcony Roofing Installation
  • Balcony Roofing Repair
  • Chimney Cowlings Installation
  • Chimney Cowlings Repair
  • Chimneys Installation
  • Chimneys Repair

Services

Customer Reviews

Write a review

9.71 /10

Based on 14 reviews over the past 12 months

Quality of work

9.79

Reliability

9.64

Communication

9.71

Reviews (148)

  • 10

    Roof Replacement

    Posted 18 May

    Excellent workmanship and customer relations from Lord Roofing

    We have just had a complete roof replacement and are delighted with the results! We felt confident throughout that we were in good hands. The workmanship on the roof is first class. The recommended slates look fantastic, the lead work is brilliant, and the flat roof looks very smart. We now feel proud of our roof, rather than worried about it. Thank you to Peter, Scott, Callum, James and Khy. They were not only top tradesmen, but also extremely helpful and polite and ready to go the extra mile for a good result. Thank you also to project manager Matthew. We are very happy customers!
    Verified reviewer
    Job location: NE30
  • 10

    Emergency Roofing Service

    Posted 23 February

    Fixed without issue

    Had to call today as one of our tiles had slipped and was over 4 years since roof was done same day the workmen came and fixed the issue, and now as good as new ... thank you
    Job location: NE29
  • 10

    Leadworks Installation

    Posted 10 February

    Look no further

    I’ve been very impressed with the various staff I’ve met throughout, all of whom seemed capable and confident with absolutely none of the pushiness or pressurising I’ve come across in past encounters with roofers. It speaks very well of the company that no one claimed any greater knowledge than they actually had or attempted to baffle me with claims they could not back up. The price quoted was very close to the one I had estimated for myself. We’d had the problem for quite some time and none of the several people I asked to take a look had been able to offer any explanation. The guy from Lord
    Verified reviewer
    Job location: NE30
  • 10

    Flat Roofing Installation

    Posted 08 December 2025

    Bay top replacement.

    Very efficient company. Scott Callum and James carried out the work to a very high standard. Matthew oversaw the work and came to check afterwards. Would recommend this company.
    Job location: DH1
  • 7.33

    Roof Replacement

    Posted 27 November 2025

    Not good

    I had my roof replaced and insulated as the loft room was really cold. However nothing has changed, it is still freezing. The insulation is inadequate. I've contacted them several times and each time I was told someone would get back to me and I'm still waiting a week later. When the work was completed there were 2 complete large crates of tiles remaining which I had paid for, they were collected and I was not reimbursed. I paid a lot of money for work which was not carried out effectively. I am very disappointed and upset and I would not recommend them.
    Verified reviewer
    Job location: NE5
  • 10

    Rubber Roofing Installation

    Posted 25 September 2025

    First class

    Positive experience from start to completion. Our bay window roof was replaced and all guttering and tiling work completed professionally and in good time. From first contact to completion including erection and removal of scaffolding was less than a week. Highly recommended.
    Verified reviewer
    Job location: NE33

Photos

Company Info

Owner

Mr James Moore

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 300907637

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We understand the current situation regarding Covid19 or the Corona Virus is a concerning one and we all need to take precautions. As one of the company directors and a former Emergency Nurse Practitioner in Accident and Emergency the wellbeing of our customers and staff is paramount.

We are keeping a close eye on the situation and being guided by government recommendations. Any of our staff who start to show any symptoms will be self-isolating.

While the statistics show that the majority of the population will have mild symptoms and recover fully. The spread of the disease is obviously concerning. There are at risk groups who need to be extra vigilant.

If you have any concerns please inform the office or the surveyor who will be visiting your property. They are regularly hand washing and using hand gel as per government advice. We do not employ sales men to come to your house who need to give you a sales pitch face to face. Our surveyors can attend your property and carry out a telephone survey and take pictures of the issues and potential work required. They will then send you the information for you to look over. Our roofers, ground workers and scaffolders are being extra vigilant and where possible maintain appropriate distance. Our marketing team who deliver leaflets will again be regularly washing their hands and carrying alcohol gel.

If you have any concerns regarding this please get in touch.

As a family run business we appreciate your support through this time.

If you are suffering from anxiety from the current situation, below are some useful links that may help.

https://www.who.int/docs/default-source/coronaviruse/coping-with-stress.pdf?sfvrsn=9845bc3a_2

https://drive.google.com/file/d/1_O8grFdwMDuGVIE_RvdRfhHhf6xf3tY8/view

Support your local businesses and stay well.

Nicola Kirby

LORD Roofing and Grounds Works Managing Director

BSc (Hons), NMC registered

A true family-run local company with an old school mentality where pride takes complete precedent. Polite, courteous, respectful, honest, trustworthy, & peerless with our quality.

LORD Roofing and Ground Works are a locally born, family-run company. From the Directors, through to the Regional Manager, Customer Relations advisors, admin and accounts staff, to the front-line roofing apprentices. The strong family blood-line runs through-out, creating an unparalleled passion and unity, with a true love and understanding for our profession.

LORD Roofing and Ground Works are a close family unit, all of whom share the very same morals, beliefs and ethics. We collectively pride ourselves upon ensuring we take the most meticulous approach when carefully selecting the very highest-level of tradesmen to represent our company. Our passionate & endearing Customer Relations Department, are always on hand to ensure our clients receive the very best in customer care.

Our sole focus is to exceed our client’s expectations on every single occasion Every family member of staff is in place to make your interactions with LORD Roofing and Grounds Works a stress-free, caring, and a truly enjoyable and unique experience. We also offer fully comprehensive, legally-binding, 10-Year Insurance-backed guarantees as standard practice. This ensures our clients have complete piece of mind, with absolute confidence, their money and works are legally covered without exception.

LORD's Insurance-backed warranties are covered by the Consumer Protection Association. Also we have achieved an official accreditation awarded for our superior technical proficiency by The Confederation of Roofing Contractors; and the industry’s premier national Roofing association, National Federation of Roofing Contractors and Competent Roofer. In addition, approved contractor accreditations from Tobermore, Durabound, Resin Mill, Velux and the government-endorsed Trustmark and Certass, our clients can rest assured that they're in the safe hands of certified experts.

The ‘LORD Company Promise’ “To deliver the very highest quality of customer service, workmanship, and standard of products, for the very best price possible.”We will never be beaten on price, on a like-for-like basis"

Accreditations and awards

Consumer Protection Association
Consumer Protection Association
Velux Certified Installer
Velux Certified Installer

This trade passed up to 12 Checkatrade vetting checks

Member since July 2019

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  • County court judgement

  • Enhanced business check

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