Trade cover image

Lucy Lock-It

9.96/10

ANDOVER, Hampshire

Checkatrade member since December 2018
5

Services

  • Doors Opened / Unlocked
  • Lock Fitting
  • Security Door Locks
  • Window Lock Fitting
  • Lock Repair
  • Digital Smart Door Lock Installation
  • Snap Locks
  • Emergency Locksmith Service
  • Window Lock Repair

Customer Reviews

Write a review

9.96 /10

Based on 66 reviews over the past 12 months

Quality of work

9.95

Reliability

9.97

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for her professionalism, punctuality, and excellent communication. She is highly recommended for her friendly, helpful approach and efficient, high-quality workmanship.

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Reviews (442)

  • 10

    My go-to-person for all lock issues.

    Posted 11 August

    Not for the first time, Lucy very promptly attended my house and sorted out my doors for me. This time she adjusted the hinges on 2 French doors and replaced a broken spring (in one of the handles I think). Prior to her visit I had been unable to close either door. At a previous visit she fixed the locking mechanism on a back door, which would not lock. Lucy is polite, punctual and extremely helpful. She is now my go-to-person for all my lock problems.
    Verified reviewer
    Job location: SP10
  • 10

    Front door needed a new mechanism

    Posted 10 August

    Lucy was great she came out as soon as she was available to fix the lock on my front door. She fixed the issue and also explained the problem and how we could prevent it. Lucy done a great job and I would highly recommend.
    Job location: SP11
  • 10

    Lucy Lock-It assessment

    Posted 05 August

    The work was well done from start to finish - telephone assessment of needs acquisition of necessary bits & pieces, timely arrival, happy chat as work was carried out. Very fair price. All working perfectly now.
    Verified reviewer
    Job location: SP2
  • 10

    Five star work

    Posted 30 July

    I rang Lucy early evening Tuesday when my back door lock broke and was pleasantly surprised when she said she could fit me in Wednesday between other jobs. Lucy came earlier than expected and stripped and repaired the back door lock, explaining exactly what had broken. Whilst doing this I mentioned our front door lock was playing up and Lucy immediately said she would look at that too. She stripped it down, tightened things up before putting it back together. I would highly recommend Lucy. She is very professional and happy to help. I will definitely use Lucy again.
    Verified reviewer
    Job location: SP11
  • 10

    Good quality workmanship

    Posted 28 July

    Lucy was professional and went out of her way to make sure that I was satisfied with the work she had done.
    Verified reviewer
    Job location: SP11
  • 10

    Lucy is amazing!

    Posted 21 July

    Amazing! Lucy is a life saver and I can’t recommend her enough. I found myself locked out with my 1 year old and after some mess about with local companies, I had found Lucy and instantly felt reassured that she could help me. She’s absolutely wonderful, arrived quickly prioritising my need for help and this was complete in minutes. I would recommend Lucy to anyone, what a pleasure it was in the unlucky event of locking myself out. Thanks so much Lucy.
    Verified reviewer
    Job location: SP10

Photos

Company Info

Owner

Miss LUCY O'grady

Sole Trader

7 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.


I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.


There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.


I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.


I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.


If you simply want some security advice about your home, please don’t hesitate to call.


*30 minutes is dependent on distance to your home


**A 50% charge may be requested after 9pm

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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  • Qualifications and accreditations

  • County court judgement

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  • County court judgement

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