Lucy Lock-It
ANDOVER, Hampshire
Checkatrade member since December 20185
Services
- Doors Opened / Unlocked
- Lock Fitting
- Security Door Locks
- Window Lock Fitting
- Lock Repair
- Digital Smart Door Lock Installation
- Snap Locks
- Emergency Locksmith Service
- Window Lock Repair
Customer Reviews
Write a review9.96 /10
Based on 66 reviews over the past 12 months
Quality of work
9.95
Reliability
9.97
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this tradesperson for her professionalism, punctuality, and excellent communication. She is highly recommended for her friendly, helpful approach and efficient, high-quality workmanship.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (442)
10 My go-to-person for all lock issues.
Posted 11 August
Not for the first time, Lucy very promptly attended my house and sorted out my doors for me. This time she adjusted the hinges on 2 French doors and replaced a broken spring (in one of the handles I think). Prior to her visit I had been unable to close either door. At a previous visit she fixed the locking mechanism on a back door, which would not lock. Lucy is polite, punctual and extremely helpful. She is now my go-to-person for all my lock problems.Verified reviewerJob location: SP1010 Front door needed a new mechanism
Posted 10 August
Job location: SP11Lucy was great she came out as soon as she was available to fix the lock on my front door. She fixed the issue and also explained the problem and how we could prevent it. Lucy done a great job and I would highly recommend.10 Lucy Lock-It assessment
Posted 05 August
The work was well done from start to finish - telephone assessment of needs acquisition of necessary bits & pieces, timely arrival, happy chat as work was carried out. Very fair price. All working perfectly now.Verified reviewerJob location: SP210 Five star work
Posted 30 July
I rang Lucy early evening Tuesday when my back door lock broke and was pleasantly surprised when she said she could fit me in Wednesday between other jobs. Lucy came earlier than expected and stripped and repaired the back door lock, explaining exactly what had broken. Whilst doing this I mentioned our front door lock was playing up and Lucy immediately said she would look at that too. She stripped it down, tightened things up before putting it back together. I would highly recommend Lucy. She is very professional and happy to help. I will definitely use Lucy again.Verified reviewerJob location: SP1110 Good quality workmanship
Posted 28 July
Lucy was professional and went out of her way to make sure that I was satisfied with the work she had done.Verified reviewerJob location: SP1110 Lucy is amazing!
Posted 21 July
Amazing! Lucy is a life saver and I can’t recommend her enough. I found myself locked out with my 1 year old and after some mess about with local companies, I had found Lucy and instantly felt reassured that she could help me. She’s absolutely wonderful, arrived quickly prioritising my need for help and this was complete in minutes. I would recommend Lucy to anyone, what a pleasure it was in the unlucky event of locking myself out. Thanks so much Lucy.Verified reviewerJob location: SP10
Photos
Company Info
Owner
Miss LUCY O'grady
Sole Trader
7 years on Checkatrade
VAT Registered
No
Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.
I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.
There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.
I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.
I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.
If you simply want some security advice about your home, please don’t hesitate to call.
*30 minutes is dependent on distance to your home
**A 50% charge may be requested after 9pm
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2018
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks