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Lucy Lock-It

9.99/10

ANDOVER, Hampshire

£1,000 guarantee T&Cs apply

Checkatrade member since December 2018
5

Skills

  • Auto / Vehicle Locksmith
  • Car Key Replacement
  • Digital Smart Door Lock Installation
  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks

Customer Reviews

Write a review

9.99 /10

Based on 37 reviews over the past 12 months

Quality of work

10

Reliability

9.97

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this locksmith as professional, responsive, and highly skilled, praising her for being friendly and an excellent communicator. She is widely recommended for providing an efficient and reliable service, often at short notice.

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Reviews (489)

  • 9.67

    Lock Repair

    Posted 21 September

    Bedroom Window Repair

    Lucy recently fixed our bedroom window that was broken. Lucy was friendly and approachable and made the planning process very easy. Lucy was able to come and fix the window at short notice as we were concerned by not being able to close our window. Lucy is very knowledgeable and completed the work to a high standard. Highly recommend.
    Verified reviewer
    Job location: SP11
  • 10

    Lock Repair

    Posted 04 September

    Amazing service from Lucy Lock-It

    My front door lock had been dodgy for some time, but was further down on my long 'to do' list. It decided to completely give up on the first day of me being in Devon. Spoke with Lucy who said she could have a look the following morning, and the broken bits were replaced soon after. Lucy dealt with my daughter, but kept me informed throughout. She was an absolute superstar in my hour of need! I wouldn't hesitate to recommend Lucy to others, or to use her services again. Thank you.
    Verified reviewer
    Job location: SP10
  • 10

    Lock Repair

    Posted 31 August

    Lucy Lock-It - Brilliant

    Brilliant job. Very difficult to add to that! We were recommended Lucy by one of her competitors. You have to be very good to get that kind of recommendation and she was. If your reading thi Is wouldn't bother calling any one else. Just call her.
    Verified reviewer
    Job location: SP11
  • 10

    Lock Repair

    Posted 25 August

    Prompt excellent service

    Lucy was fantastic, she answered the phone promptly and came when she said she would, which was the same day. She communicated well throughout the service about what was required and how much it would cost. She completely fixed the lock and door problem very well. I can highly recommend her.
    Verified reviewer
    Job location: RG28
  • 10

    Locksmith

    Posted 24 August

    Fantastic Lucy lock it locksmith

    I have had a problem with my front door lock for a long time.Lucy came recommended, thank goodness she is absolutely amazing. It was lovely to have someone so competent, it really wasnt a straightforward job but she was great.So patient ,I would absolutely 100% recommend Lucy to everyone
    Verified reviewer
    Job location: RG20
  • 10

    Lock Repair

    Posted 21 August

    Quick, pleasant, skilled and efficient.

    Lucy was quick, eficient and cheerful. Since our locks are old, it required some thought, skill and determination, all of which she demonstrated.
    Verified reviewer
    Job location: RG28

Photos

Company Info

Owner

Miss LUCY O'grady

Sole Trader

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.


I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.


There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.


I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.


I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.


If you simply want some security advice about your home, please don’t hesitate to call.


*30 minutes is dependent on distance to your home


**A 50% charge may be requested after 9pm

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since December 2018

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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