MacAllen Roofing Services Ltd

Reviews (120)

• 10

  Chimneys Repair

  Posted 1 week ago

  Brilliant

  Brilliant service, came to make remedial fixes to our chimney and the service was brilliant from start to finish. Have already booked in some further works (it’s an old property) and would highly recommend to anyone looking for roofing services. Top company
  Job location: ME18
• 10

  Roof Replacement

  Posted 15 June

  New Porch Roof

  MacAllen Roofing did a great job on our porch roof. The work was carried out to an extremely high standard, and the finished job was excellent. The work force were all punctual, efficient & friendly. I would have no hesitation in recommending this company.
  Verified reviewer

  Job location: DA4
• 10

  Flat Roofing Installation

  Posted 01 June

  Highly recommended

  Huge thanks to Tommy and his team. Very pleased with the repair to a leaking flat roof. Professional, friendly and with minimal mess and disruption. Highly recommended.
  Verified reviewer

  Job location: DA16
• 10

  Roofing Repairs

  Posted 29 May

  Amazing service

  We recently moved into a new property and our survey highlighted that the ridge and hip tiles needed attention. Tommy and his team came highly recommended and did a fantastic job from start to finish. They were professional, reliable, and kept us informed throughout the work. The quality of the finish is excellent and everything was left clean and tidy afterwards. We’re really pleased with the result and would happily recommend Tommy and his team to anyone looking for a trustworthy roofing contractor.
  Job location: RH8
• 10

  Flat Roofing Repair

  Posted 20 May

  Thank you Macallen roofing!

  Total reroof- Tommy came round to price my reroof, from the onset he was very polite and courteous, he and his team completed my reroof very quickly and kept me informed of progress everyday, with pictures of what was happening. Very happy with the outcome, would 100% recommend.. Thank you Macallen roofing
  Job location: TN4
• 1

  Flat Roofing Repair

  Posted 23 January

  Bay Window Flat Roof Replacement

  Made us feel we were in the wrong complaining there was a leak. He did move 3 tiles on the main roof which he thought was causing the roof to leak. Carried out a water test and no water increase was noted but 3 hours later, water was dripping through the roof. Due to the attitude about charging us to revisit, we decided to reseal all the joints in the felt ourself and surprise NO LEAKS.. We have written this off as a bad job and would not have him back. He also melted the soffit. Roof looks patchwork and the fall is towards the house so water pools.
  
  Verified reviewer

  Job location: ME2

  R

  Martin B

  Response from MacAllen Roofing Services Ltd

  For clarity: one tile above the area was sealed and repositioned into the gutter line as a precaution. A full water test was then carried out with no leaks identified. We were not contacted again to report any further issues or request a return visit. Any discussion regarding charges related only to repeated call-outs if the issue was not linked to the flat roof. The item referred to as a scorched “soffit” was the fascia, which was fully replaced. The customer has since confirmed they carried out their own works using sealant, preventing inspection or rectification.