Mark Duffield Plumbing & Heating

Reviews (55)

• 10

  Posted 10 April 2021

  Heating repair

  Excellent service as always, heating failed on a Friday night , messaged the number and Mark was at the house the next morning (on a Saturday), Heating up and running after valve replacement and we are warm again. Can't recommend this firm highly enough, emergency call out, and a very fair price.
  Job location: NP26
• 10

  Posted 13 May 2020

  Fitted two new hoses under the sink in bathroom

  A small job which urgently needed attention as the frayed hoses had the potential to cause damage. Mark responded quickly to my request for help and fixed the problem by installing two new hoses. Very grateful for Mark’s reliability and efficiency.
  Job location: GU10
• 10

  Posted 26 October 2019

  Bedroom turned in to original bathroom

  Mark did a fantastic job! He was very good at recommending what was needed and sourced them for me. He is friendly and very tidy. I would very happily recommend him and use him again for future work. Thank you Mark!
  Verified reviewer

  Job location: GU9
• 2.5

  Posted 14 October 2019

  Fixing broken toilet flush

  The issue to be fixed was our flush was sometimes getting stuck which meant the water kept flowing after a flush. This work provided by Mark was completely unacceptable. Mark came and spent 15 min "oiling" the flush. He charged £60 for this, which I paid. The flush then broke completely 2 days later. Mark came again and replaced the flush. He changed £96 for this, which I paid but flush is still sticking. Mark said he would come to fix but never did. After 1 month and £156 we remain in the same position as I started- flush sticking. I've now asked a new plumber to come and fix the issue
  Verified reviewer

  Job location: GU9

  Response from Mark Duffield Plumbing & Heating

  I went to customer’s house to look at a sticking toilet push button which I cleaned scale off a greased cable and tested several times and was fine. A week or so later customer said button was broken it had cracked in half, so I got a replacement fitted and tested it and sent invoice. After 3 weeks or so and a couple of chase ups for payment customer said it was too much and didn’t want to pay, then he texts to say button was sticking again so I said I’ll try and call in that week unfortunately didn’t get there due to emergencies so was going to call in the following week. I then got a rude text on Saturday night telling me basically to do one and threatened me to stay away from his house and he was going to get someone else. Sunday morning, he text to say he’d paid so I thanked him. I’m sorry he feels like this and I had every intention of calling in to sort the problem, but I feel he didn’t give me enough time.

• 10

  Posted 01 August 2019

  New bathroom

  Extremely good service. Reliable, efficient, professional, thoughtful, re design, courteous and tidy. Highly recommended.
  Job location: GU9
• 10

  Posted 11 April 2019

  Moved radiator to an opposite wall and replaced another.

  Very happy with the work Mark did, was on time and helpful.
  Verified reviewer

  Job location: Not Available