Skills
- Bay Windows Installation
- Bifold Doors Installation
- Composite Front Doors Installation
- Double Glazing Installation
- Exterior Doors Installation
- French Doors Installation
- Misted Double Glazing
- Patio Doors Installation
Customer Reviews
Write a review9.83 /10
Based on 30 reviews over the past 12 months
Quality of work
9.83
Reliability
9.87
Communication
9.8
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professionalism, high standard of work, and excellent communication. Reviewers also frequently mention the team's reliability and tidiness, appreciating the friendly, no-pressure approach from the initial quote to the finished job.
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Reviews (171)
10 UPVC Windows Repair
Posted 21 August
Replacing five damaged window panels
Graham was quick to visit and provide a quote, clear on order lead times and prompt to arrange a time to fit when they were ready. Any issues were resolved without hassle and the replacement windows are fantastic. In all there was little fuss and the job completed to an excellent standard. Would highly recommend Masterglaze.Verified reviewerJob location: SR3RAnthony O10 Exterior Doors Installation
Posted 14 July
Highly recommend
Fantastic service yet again. My new door and uPVC window were fitted to a very high standard, and the team were professional throughout. Highly recommend.Verified reviewerJob location: DH910 Emergency Windows / Doors / Conservatories Service
Posted 07 July
Reliable and professional
I live in whickham and this company was recommended to me by my neighbour when I had an issue with both interior and exterior doors leaving my house insecure. I rang them and a fitter rang and arranged a visit to me within 4 hours. I needed further work and arrangements were made for him to return the following day. The work was superb and carried out professionally. I am more than happy to recommend both the work and the professionalism of the staff and at reasonable cost. Good to have a local company you can rely on.Verified reviewerJob location: NE1610 Exterior Doors Installation
Posted 03 July
External doors
From the first contact with Graham everything was done very professionally while being friendly at the same time. As an 82 year old widow I was worried but there was no pushy sales pitch just genuine quotes and advice. Booked a date that was convenient. Martin arrived and again was very friendly and professional. Everything installed to a high quality and not a spec of dust left. I would highly recommend both Graham and Martin to anyoneVerified reviewerJob location: NE38RHelen W10 Emergency Windows / Doors / Conservatories Service
Posted 16 June
MASTER GLAZE
had a problem with my upvc front door , master glaze came out and informed me what the problem was and would order the parts . Graham came back within a few days and repaired the door now working the way it should. cant fault the service from master glaze.Verified reviewerJob location: DH810 UPVC Windows Repair
Posted 16 June
Fixed a number of UPVC window locks and a patio door.
Good communication, reliable and efficient.Verified reviewerJob location: NE12RCatherine L
Photos
Company Info
Owner
Mr Dawn Knight
Ltd Company
9 years on Checkatrade
VAT Registered
No
Master Glaze are specialist in suppling and installing double glazed windows, UPVC doors and composite doors. A small family run buisness, covering County Durham, Gateshead Sunderland and the wider North East. Now entering our 23rd year we are proud of the service we have provided over the years. With over 28 years experience in the double glazing industry, we are members of FENSA and Quality Assured Insurance Backed Guarantee. Porches , missed units and failed locks are additional services we offer.
We never hard sell and we are proud of that. Just honest advice, great products at affordable prices. We offer a personal service and are with our customers from start to finish. Anything we can do to help with the process from choosing your new door or windows
We are proud of the fact that our customers take us with them when moving house. We also offer a repair and remedial service working for local letting agencies. We can help in the decision process by superimposing you new door onto a photo of your old door, just to be sure the colour and style are right for you.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since January 2017
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Financial
Qualifications and accreditations
County court judgement
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