Reviews

  • Chris F
    2.5

    Chimney repair did not stop leak, just made it worse after multiple attempts.

    Posted 06 November 2023

    We contacted MC&R to repair a leaking chimney. The first repair did not hold following the next heavy rain. After many calls, MC&R eventually returned, however the repair once again did not last the next heavy rains. MC&R eventually returned and attempted another repair, informing us this was a temporary fix to see if it addressed the issue, and that if it did not hold, another solution would be attempted. It held during light summer rains, however, as soon as heavy rains returned so too did the the leak. MC&R did not respond to further calls or voicemail, leaving the leak unrepaired.
    Verified reviewer
    Job location: SO17
  • 10

    Lead flashing and rendering

    Posted 12 September 2023

    Harley arrived quickly to look at the leak that we had and then came out to do the work when he said he would. Polite, friendly and communication was really prompt throughout. Work looks really good.
    Verified reviewer
    Job location: SO50
  • 10

    Leak in chimney flashing

    Posted 17 August 2023

    Contacted the company regarding the issue. They were very quick to respond, attended the property to inspect the damage and recommended the necessary work required. The quote provided was very competitive and included some additional work that would help us reduce condensation in the loft. The work was carried out very swiftly. Everyone was polite and respectful of the property. Unfortunately the first attempt to seal the chimney flashing didn't work, but we contacted the company and they were very understanding. They came out as soon as possible and have since then fixed the issue.
    Verified reviewer
    Job location: SO15
  • 10

    Repair to guttering that had caused a leak in the heavy rain.

    Posted 09 May 2023

    I wouldnt hesistate to recommend Harley at MC&R to anyone. He is very kind professional and reassuring often going above and beyond. The work is always carried out very well, quickly and always to the quote. Great service and I am very happy to have found them!
    Verified reviewer
    Job location: SO50
  • 2

    No show!

    Posted 12 January 2023

    Everything started of well, arranging by email for a contractor to visit the property to look at a damp issue we thought might be caused by the chimney. A date/time was arranged and nobody turned up to the appointment. Two emails have been sent since and have had no response. Have had to find a different company to use but this has left the problem sitting longer than it needed too.
    Verified reviewer
    Job location: SO18
  • 6

    Replacing lead surround to lantern light with GRP plus GRP valleys

    Posted 22 November 2022

    Rain started to leak through in September because roof slates had slipped where they had been badly fitted in January. Although company came back and refitted slates the work was still faulty and the leak continued and worsened
    Verified reviewer
    Job location: SO15