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Neptune Heating & Plumbing Ltd

9.84/10

Hemel Hempstead, Hertfordshire

£1,000 guarantee T&Cs apply

Checkatrade member since July 2015
10

Skills

  • General Plumbing
  • Radiator Installation
  • Thermal Dynamics
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)

Customer Reviews

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9.84 /10

Based on 42 reviews over the past 12 months

Quality of work

9.8

Reliability

9.83

Communication

9.88

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly praised by customers for its professional, friendly, and efficient service. Reviewers frequently highlight the quick response times and the high quality of the work.

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Reviews (640)

  • 10

    Unvented Hot Water Cylinder Servicing / Repair

    Posted 4 days ago

    Amazing guy

    I had a gentleman named Peter come over to do my boiler today such a nice person told me what was wrong helped me even get my taps done for the next day
    Verified reviewer
    Job location: HP2

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for taking the time to leave feedback. We aim to provide the best customer service and workmanship! Thank you for using Neptune

  • 10

    Plumbing Repairs

    Posted 25 June

    Excellent Job on out toilet

    A very friendly company, I rang yesterday and managed to get a call out today. The work was completed as discussed very efficiently and the area was cleaned up afterwards. Overall a very professional job by a professional company.
    Verified reviewer
    Job location: WD19

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, we appreciate you taking the time to leave feedback. We aim to provide exceptional customer service and workmanship. Thank you for using Neptune

  • 10

    Emergency Plumber Service

    Posted 23 June

    Brilliant company, thank you PETER

    PETER came out to my home ober the last two days as there was a problem with my boiler. He was honestly fantastic and so attentive. I was having a really rubbish day and by the time he left I was smiling again. He was really friendly and got everything done perfectly. Not only that, I was told I might expect a wait for the final repair to be completed but Peter came back the next day to get it sorted for me. Brilliant company and brilliant man, thank you so much! My little boys review- "he was a nice man wasn't he mummy!"
    Verified reviewer
    Job location: SG18

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you very much for the excellent feedback. We appreciate you taking the time to leave feedback. Thank you for using Neptune

  • 10

    Water Leak Detection

    Posted 17 June

    100% Recommended

    I'd highly recommend Kyle Harris, the engineer from Neptune, who came out to fix my leaks. The service was quick and efficient — he came in for a consultation and got straight on with the job, with no delays. The price was reasonable, and the whole experience was hassle-free. Highly recommended.
    Verified reviewer
    Job location: MK4

    Response from Neptune Heating & Plumbing Ltd

    Dear customer thank you for leaving excellent feedback. We are pleased you’re happy with the service and workmanship. Thank you for using Neptune

  • 10

    General Plumbing

    Posted 06 June

    Fixing leaks in a tap and a radiator

    Punctual, very polite and did a good job, explained what was being done
    Job location: MK4
    Timothy P

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for taking the time to leave excellent feedback. Thank you for using Neptune

  • 9.67

    Bathroom & Kitchen Plumbing

    Posted 01 June

    Professional and friendly service.

    I recently had a new bathroom sink and tap installed by this company. The plumber who arrived named Kyle provided a professional and friendly service. Thank you
    Verified reviewer
    Job location: HP2

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for your kind feedback! Thank you for using Neptune

Photos

Company Info

Owner

Mr David Woodcock

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 141006569

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Neptune Heating & Plumbing Ltd is a family-run business with over 20 years’ experience in the heating and plumbing industry. We are fully insured and take pride in providing high-quality workmanship, reliable service, and friendly customer care on every job.

As a family business, we keep our overheads low, which allows us to offer competitive and fair pricing. We always aim to provide excellent value and, where possible, pass on trade discounts to our customers.

No job is too big or too small — we’re always happy to help.

Our customers are at the heart of what we do. We offer a wide range of services, including:

  • Boiler installations, repairs, and servicing
  • Landlord Gas Safe certificates
  • Plumbing breakdowns and general repairs
  • Cylinders, toilet, sink, and tap replacements
  • 1st and 2nd fix plumbing
  • Soil stacks and waste installations

We are a Gas Safe registered company and carry out all aspects of domestic gas work. Please feel free to contact our office for more information or to arrange a visit.

Unfortunately we cannot guarantee timescales due to the nature of our business.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2
bpec Certification Ltd - Unvented Hot Water
bpec Certification Ltd - Unvented Hot Water

This trade passed up to 12 Checkatrade vetting checks

Member since July 2015

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