Neptune Heating & Plumbing Ltd
Skills
- General Plumbing
- Radiator Installation
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
Customer Reviews
Write a review9.74 /10
Based on 46 reviews over the past 12 months
Quality of work
9.62
Reliability
9.76
Communication
9.84
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its prompt, efficient, and professional service, often highlighting the friendly and communicative engineers. A small number of customers have mentioned concerns regarding pricing and the effectiveness of the initial repair.
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Reviews (644)
9.33 Bathroom & Kitchen Plumbing
Posted 1 day ago
New kitchen tap
Replaced kitchen tap efficiently and promptly. Helped me select a suitable tap.Verified reviewerJob location: AL15.67 Water Supply Pipe Repairs
Posted 3 days ago
Neptune Heating And Plumbing
Hi, I would like to say how terrible this firm is . We had a plumber in on Monday afternoon for a W/C issue which we thought was going to be ok until they done the additonal work,alas didnt even last 4 hours.Paid over £204-00 and paid this yesterday and to book other job in for Thursday this week.Mentioed if this did not work was told then we would still have to pay labour costs and parts cost and was not happy with this when spoke to the lady in office I quoted that agree that would have to pay for any other parts but if the job was not satisfactorly done then would be willing to pay for theVerified reviewerJob location: WD310 General Plumbing
Posted 4 days ago
Boiler service
Boiler service booked and completed with no fuss.Verified reviewerJob location: WD25RDaniel TResponse from Neptune Heating & Plumbing Ltd
Dear customer, thank you for using Neptune. We always aim to provide all our customers excellent service. Thank you Neptune team
10 Blocked Sinks
Posted 13 July
Good service.
We contacted Neptune plumbing at approximately 9 am, an engineer was here by 12.30. Good service and managed to unblock the pipes.Verified reviewerJob location: HP3Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for your feedback. Thank you for using Neptune
10 Unvented Hot Water Cylinder Servicing / Repair
Posted 30 June
Amazing guy
I had a gentleman named Peter come over to do my boiler today such a nice person told me what was wrong helped me even get my taps done for the next dayVerified reviewerJob location: HP2Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for taking the time to leave feedback. We aim to provide the best customer service and workmanship! Thank you for using Neptune
10 Plumbing Repairs
Posted 25 June
Excellent Job on out toilet
A very friendly company, I rang yesterday and managed to get a call out today. The work was completed as discussed very efficiently and the area was cleaned up afterwards. Overall a very professional job by a professional company.Verified reviewerJob location: WD19Response from Neptune Heating & Plumbing Ltd
Dear customer, we appreciate you taking the time to leave feedback. We aim to provide exceptional customer service and workmanship. Thank you for using Neptune
Photos
Company Info
Owner
Mr David Woodcock
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 141006569
Neptune Heating & Plumbing Ltd is a family-run business with over 20 years’ experience in the heating and plumbing industry. We are fully insured and take pride in providing high-quality workmanship, reliable service, and friendly customer care on every job.
As a family business, we keep our overheads low, which allows us to offer competitive and fair pricing. We always aim to provide excellent value and, where possible, pass on trade discounts to our customers.
No job is too big or too small — we’re always happy to help.
Our customers are at the heart of what we do. We offer a wide range of services, including:
- Boiler installations, repairs, and servicing
- Landlord Gas Safe certificates
- Plumbing breakdowns and general repairs
- Cylinders, toilet, sink, and tap replacements
- 1st and 2nd fix plumbing
- Soil stacks and waste installations
We are a Gas Safe registered company and carry out all aspects of domestic gas work. Please feel free to contact our office for more information or to arrange a visit.
Unfortunately we cannot guarantee timescales due to the nature of our business.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2015
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