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North East Boiler Care

10/10

Newcastle upon Tyne, Tyne and Wear

Checkatrade member since October 2016
5

Customer Reviews

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10 /10

Based on 25 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (121)

  • 10

    Fantastic service and prices

    Posted 09 August

    Great company have used them for 6 years Jane in admin very helpful and the guys who come polite and helpful I cant praise them enough for their service recently in my daughters flat as she was worried about no hot water. They did a fix and ordered new parts Wish i lived in Newcastle!
    Verified reviewer
    Job location: NE3

    Response from North East Boiler Care

    Hello Maxine. Thank you for your kind and positive review. We always try to accommodate our customers that is best for them.

  • 10

    Timer and diverter valve fix

    Posted 26 June

    I discovered a couple of problems with my elderly father's central heating, in that the timer was not responding to setting buttons and the central heating was switching on with the hot water, over-riding the thermostat - which is not what you need in the summer! Jonathan turned up on time and quickly diagnosed the problems, replacing the timer and the diverter valve in the same morning. I would thoroughly recommend this company.
    Verified reviewer
    Job location: NE3

    Response from North East Boiler Care

    Thank you very much for your lovely review. We are always happy to be able to help all our customers but particularly the more vulnerable.

  • 10

    Boiler had lost pressure.

    Posted 13 June

    Jonathan was recommended to us by a mutual friend and my trust in the recommendation paid off as he is an absolute professional yet trustworthy gentleman. He was quick to identify the fault and fixed it in no time at all. He also gave us some handy care tips for the future too ! This is a family owned & run business that I would highly recommend to anyone for any of his services.
    Verified reviewer
    Job location: NE13

    Response from North East Boiler Care

    Thank you very much for your kind review, glad we were able to help.

  • 10

    Boiler service and repair

    Posted 09 June

    Been using these guys for years. Carried out several services and a few repairs when needed. Great communication, very professional. Always turn up on time and always sort any issues out. Very knowledgeable and reliable. Highly recommend.
    Verified reviewer
    Job location: NE8

    Response from North East Boiler Care

    Thank you for your kind review. We are very pleased to provide our service to you.

  • 10

    Friendly and reliable from start to finish

    Posted 10 May

    After a leaking boiler we were able to get in contact with North East Boiler Repair immediately. They came out a day later for initial inspection and quote - they were reliable, friendly, and clear when explaining the issue and the costs involved. We were then able to book a suitable time for us for the fix and the engineers turned up promptly and were quick and thorough. I'm quite happy staying with them for annual servicing and any future fixes. Thanks
    Verified reviewer
    Job location: NE23

    Response from North East Boiler Care

    Hello Sophie, Thank you for your kind review, we are very happy we were able to fix the problem you were having with your boiler.

  • 10

    New boiler

    Posted 14 March

    Excellent work carried out by Jonathan and Daniel. Prompt, effecient, very professional. Neat and tidy installation of new boiler and smart thermostat. Provided exceptional support to the setting up of the smart thermostat. Competitive price for work. Very highly recommend the company.
    Verified reviewer
    Job location: DH7

Photos

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Company Info

Owner

Mr Jonathan Bennett

Sole Trader

9 years on Checkatrade

VAT Registered

Yes: 282464194

Domestic WorkFree EstimatesInsurance Work Undertaken

North East Boiler Care is a family run business, we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers. From the moment you pick up the phone we will make sure that you feel at ease. We are Gas Safe registered, we cover all aspects of heating services, from full system upgrades and boiler replacements, using high efficiency condensing boilers to ducted warm air installations, repairs and services. We are experts in boiler repairs, boiler services and Landlord Gas Certificates (LPC). We offer high standards of excellent work and services, at the most competitive pricing. We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away. Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time. When booking work, a job reference number will be allocated on our database system and we keep accurate records of all work carried out - this enables us to provide a service personalised to you. The overall service we provide speaks for itself - the majority of new jobs booked are by customers who have used us before!

This trade passed up to 12 Checkatrade vetting checks

Member since 2016

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