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Oven Doctor (Warwickshire)

Coventry, West Midlands

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Customer Reviews

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20 total reviews

Oven Doctor (Warwickshire) has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (20)

1
Posted 02 December 2021
Oven repair
Be aware. Price is twice as much as what trade standard high end recommended price. Was told oven was fixed it wasn't. Demanded full payment without proper testing to make sure oven was fixed. Promised to come back to fix the oven so paid part payment but failed come back to fix due to part is no longer available. I've done research and parts are widely available. False information. Lost money in the end. Shame I would normally would like to support sole trader but in this case hugely let down. Out of pocket and still broken oven right before Christmas.
Verified reviewer
Job location: CV33
Response from Oven Doctor (Warwickshire)
I have been repairing ovens for over 14 years and have extensive knowledge and experience. The customer on this occasion was driving me down on price from the very start. As my previous feedback proves, I am very reasonable priced and pride myself on being competitive. The customer refused to pay for my labour and the thermostat that I fitted to the oven. The customer also expected additional works done for free. A wasted journey and a loss of 1.5 hours and parts. I feel let down with a negative review after completing so many successful repairs with hundreds of happy customers.
10
Posted 02 November 2021
Great job
Great service and a great company to call.
Verified reviewer
Job location: CV34
10
Posted 30 October 2021
Fitting of integrated fridge/freezer
Excellent service by Nav. Good communication, fair charge, punctual and covid safe. Very happy with the knowledgeable and professional installation. Would highly recommend OvenDoctor A +++
Verified reviewer
Job location: CV3
5
Posted 30 October 2021
Fitting an integrated appliance with new base unit and doors
Overall, the service received was dissapointing. There were issues with sourcing and project management, but the main issue was with the end finish. Throughout the process, I was promised that the workmanship and quality would be of the utmost standard, however the result was simply appalling. OD did not acknowledge mistakes and I was left surprised to find several discrepancies with the work. I have now entered into a formal dispute with the business and will be pursuing matters. I would urge anyone considering kitchen and appliance fitting services to look elsewhere.
Verified reviewer
Job location: CV6
9
Posted 19 September 2021
Issue with oven which may have been due to electrics or faulty oven
Pleasant and friendly. Sorted out the problem which was due to the electrics and it was resolved.
Verified reviewer
Job location: CV2
8.5
Posted 17 August 2021
New oven obtained and fitted.
The engineer did a great job and he was quick and knowledgeable about the job task. I would fully recommend the Oven Doctor!
Verified reviewer
Job location: CV4