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Paull's Blinds

Leicester, Leicestershire

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Customer Reviews

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202 total reviews

Paull's Blinds has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (202)

0
Posted 23 July 2021
Damage
Very disappointed to not have received contact after leaving multiple messages in relation to repair work. Work is currently covered by a 2 year warranty.
Job location: NN6
9.75
Posted 22 June 2021
Conservatory blinds
Excellent service keeping to his time plan and fitting. On leaving left work area very clean. Would recommend.
Verified reviewer
Job location: LE8
10
Posted 13 June 2021
Blinds in lounge dinning area and bedroom
Love our new blinds, Paul has done a fantastic work. Thank you so much. Paul is a very friendly and you can tell he takes pride in his work. Thanks again
Verified reviewer
Job location: LE2
10
Posted 25 May 2021
Venetian blinds for back bedroom, bathroom and top of landing
Very professional from start to finish. Really pleased with the final result and would highly recommend this Company.
Verified reviewer
Job location: LE8
10
Posted 02 May 2021
Fitted 19 blinds in our home x
Paul was extremely knowledgeable, helpful and professional x quote received next day! Work completed quicker than expected x Paul fitted himself. Really happy with them. I have shared pics on his Facebook page
Verified reviewer
Job location: LE8
1
Posted 21 April 2021
Do not give the time of day!
I ordered blinds for my bedroom and was told 3 week delivery, Paul knew I also wanted them for my living room as well but wouldn’t be ready at the same time as my bedroom and I could order when I was ready and would still take 3 weeks to fitting. 4 weeks had past and I had no correspondence from Paul’s blinds regarding my bedroom blind, I called a lot of times with no answer and resorted into text messages, the text messages I received back from Paul wasn’t very nice ones that you would send to a customer! I was then told he could fit them the week after which would of been 5 weeks.
Verified reviewer
Job location: LE2
Response from Paull's Blinds
We are sorry Paull's blinds has not met the customer's expectation on this occasion. Paull's blinds prides itself on our customer's service and do all we can to meet our customer's requests and expectation. We did initially advice the customer the blinds would be fitted within 3 weeks. Unfortunately supplies have been affected by both pandemic and brexit. This has impacted on our ability to supply and fit blinds for some of our customer's within the timescale we aim to work to. These supply issues are unfortunately out of our control. We do however refute much of the customer complaint, we did keep the customer fully informed of the (slight) delay and made attempts to inform the customer on the reason for the delay. We were unable to answer all the customer's phone calls due to work commitments but did make every effort to keep the customer updated. As we have unable to meet the customer expectations a full refund had been issued.