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Customer Reviews
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Based on 1 review over the past 12 months
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Reviews (29)
0 Air Conditioning
Posted 3 days ago
No customer service or good will at Pearson Air
I have never seen such an incompetent company as Pearson Air . The AC in my conservatory is only used occasionally. When it broke down in December I asked them to repair it because I felt that I could trust them. It took weeks for them to come back and repair the unit at a cost of more than 1k. However, when I used it for the first time in the hot weather the motor kept on coming on and cutting out and therefore the AC did not work effectively. Within a day this made the fan fail and the AC stopped working altogether. Despite this Pearson Air have made no effort to show any good will or toVerified reviewerJob location: GU1Response from Pearson Air Ltd
Thank you for your feedback, Gerda. We must address some inaccuracies — the original repair was completed correctly. The subsequent fault (a failed compressor) is an entirely separate, unrelated issue. We also attended a follow-up call at no charge as a gesture of goodwill, identifying the compressor failure, which hasn't been acknowledged here. We stand by the quality of our work and would welcome the chance to discuss this further. Please contact us directly.
9.67 Air Conditioning Repair
Posted 23 April 2025
Replace pcb-it took several months to source it from japan2
Did well except for long delay in sourcing new component. This was beyond control of Michael PearsonVerified reviewerJob location: GU110 Air Conditioning Installation
Posted 11 April 2025
A/C Unit installation
Pearson Air have recently installed two units at my property in Fleet, offered great advice and value for money. Engineers were punctual and completed the works in a timely manner. Job went without any problems - would 100% recommend PearsonAir for any A/C needsVerified reviewerJob location: GU5110 Air Conditioning Installation
Posted 15 July 2024
Install air conditioning in bedroom
We had an air conditioning unit installed in our bedroom. From the quote through to installation, Michael was a pleasure to deal with & communication was excellent. The work was carried out promptly, thoughtfully & with minimal fuss & mess. I would not hesitate to use Pearson Air again in the future.Verified reviewerJob location: GU29.75 Air Conditioning Installation
Posted 08 June 2024
Home office AC
Did a great job of installing AC into my home office in the garden. Was well advised and consulted on options. Punctual, friendly, couldn’t ask for more.Verified reviewerJob location: GU210 Air Conditioning Installation
Posted 06 June 2024
Replacement of ceiling air-conditioning
Even on Sunday work he came on time and very quik installation. And his team is very friendly and tidy. I am really appreciated. Thank you again.Verified reviewerJob location: GU1
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Company Info
Owner
Mr Michael Pearson
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 406306430
Pearson Air is a family run company based in Guildford serving Surrey, London, and the surrounding counties.
We have been in the industry for over 15 years with vast experience in all types of air conditioning and projects. We are Refcom registered and have built strong relationships with all the leading manufacturers, Daikin, Mitsubishi Electric, Fujitsu, MHI amongst others.
We have achieved safe contractor status showing we have achieved excellence in health and safety procedures and all of our engineers are DBS cleared.
We carry out residential and commercial work and can identify products and solutions to fit each individual project. No job is too big or too small.
Our capabilities include.
· Design
· Install
· Service, including fault diagnosis
· Maintenance.
Check out our new website for more information. www.pearsonair.co.uk
Contact us today to discuss your requirements.
Accreditations and awards
