Pest-A-Lance
London
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Customer Reviews
Write a review125 total reviews
Pest-A-Lance has not received any new reviews in the last 12 months, so no overall rating is available.
Reviews (125)
10 Posted 06 August 2018
Wasp nest elimination
The work was cariied out very promptly and efficiently. The price charged was exactly as estimated.Verified reviewerJob location: Not Available10 Posted 22 July 2018
Wasp nest removal
Friendly Courteous and efficientJob location: Not Available10 Posted 09 June 2018
Pests removed (mice and fleas)
I cannot recommend the Pest-A-Lance team highly enough. They got rid of mice for us last year and fleas this year. On both occasions the team were quick, efficient and extremely professional. Don't waste time and money trying to solve pest problems with internet - bought 'solutions'. It's not worth it! Call in the experts and save yourself the bother. Really good value for money and now we can all sleep at night. Huge thanks to the whole team!Verified reviewerJob location: Not Available6 Posted 26 May 2018
Laying out mouse poison
A second call out resulted in a the manager, Jason, sending his subordinate coming out to reset the bait. He arrived 25 mins earlier then time agreed. We came back to the house he was abrupt saying he'd been waiting outside. We said the agreed time was 4 and he made his comment of "well I'm not going to wait around all day you know." Well he did end up waiting until 4 as that was the agreed time. When he eventually did come in for the appointment he was sarcastic and derogatory in his general demeanour saying that 'mice don't fly' when questioning me about where they were coming from. Rude.Verified reviewerJob location: Not AvailableResponse from Pest-A-Lance
A call was made earlier in the day asking as it was our last job of the day could we attend earlier. The reply was no as I won’t be home. So we waited outside, at 3.30 the customer came out and was asked why we could not do our check earlier and was told its booked for four you can wait till 4 but don’t be late was a fair comment at this point. The bait was check bearing in mind this was a free check as problem was reported a month after treatment finished (a 4 visit treatment). No bait feed had happened and no mouse treatment was needed, but was told mouse was living in sofa and to put a trap behind it. We had a trap behind for a month with no action, on inspection it was found by our fully qualified technician that the reason the mouse was not eating the bait was due to the lack of hoovering of food behind the sofa and under the cushions, the costumer said the mice did it. On which the customer was told we can’t help if you don’t clean. This is what being honest gets you.
10 Posted 23 February 2018
Survey for mice.
Extremely honest advice which is rare in this day and age, we were ready to go ahead with the baiting, however, Lee was honest in telling us that the problem was not bad enough to need it, and even advised on how we could fix it ourselves. Will definitely recommend to others.Verified reviewerJob location: Not Available10 Posted 25 August 2017
Drain relined and one way valve fitted.
Quickly and efficiently done to a high standard.Verified reviewerJob location: Not Available