A person arrived with no id, to view outside of a house with pigeon problems and soke mess. He spent 510 mins measuring for scaffolding which is not needed for the job. I have two other quotes which are free. He spent half an hour talking about the Congo. The quote sent did not specify any measurements of anything or materials to be used or where the deterents would be placed. Now asking for 85 pounds and a quote which includes an unnecessary bill of 600 for scaffolding. I asked him if it was needed and he said it wasn't, I asked
him for a new quote , he refused, just wants 85 for nothing.
Response from Pest Control & Cleaning Ltd
Thanks for your feedback.
We're sorry that you were dissatisfied with the quote and service provided following the survey inspection. Our pricing reflects not only good quality materials and labour but also strict adherence to H&S regulations, industry standards and best practice. Hence the requirement for scaffolding.
We understand that cost is important, but cannot, compromise on the H&S element of the job or our technicians to reduce the price, doing so would violate our ethical standards and regulatory obligations, we appreciate your understanding on this matter.
We always aim to provide safe, effective, and compliant professional pest control solutions, and were willing to discuss alternative options within those boundaries.
The cost of the survey was set out in our T&Cs and would have been deducted from the total price of the work if you had chosen PC&C ltd. Nevertheless, it was payable. Your delay in making that payment resulted in the matter being escalated to our credit control.
We hope you find a contractor to complete the work within your budget.)
Regards
Pest control and Cleaning Ltd