Phase Fire & Security
Customer Reviews
Write a review10 /10
Based on 2 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (45)
10 Burglar Alarm Servicing
Posted 21 November 2025
Removal of old alarm system
Quick and simple process to remove alarm, fair price given and friendly serviceVerified reviewerJob location: RG26RAndrew M10 Alarms / Security
Posted 13 November 2025
Highly Recommend for Alarm System Expertise
Jack was extremely professional, helpful, and knowledgeable throughout the process. The turnaround time was impressively quick, and the quality of work on our alarm system was excellent. Communication was clear and friendly, and everything was completed to a very high standard. Highly recommend for reliable and efficient service!Verified reviewerJob location: RG2710 CCTV Repair
Posted 23 May 2025
Very professional, knowledgeable, and excellent problem solver.
I highly recommend PHASE. Jack is very professional, knowledgeable and an excellent problem solver which was required to resolve the issue with our cctv system. He arrived at the agreed time. Jack originally installed our cctv system which has worked perfectly for approximately 5 years. Jack is a very good communicator and he left everything very clean and tidy and the system operating again.Verified reviewerJob location: RG2410 CCTV - Installation
Posted 19 May 2025
CCTV installation inside and outside
Very knowledgeable and did exactly what was requested.Job location: RG2410 Burglar Alarm Servicing
Posted 12 May 2025
A professional service supplier. Delighted customer
Jack arrived on time as planned , clearly knew all about my alarm system as he has stated and carried out a complete service replacing the bell box with a more modern type. My system had previously been installed and maintained by another company which has since been sold to a big security company which has mixed customer reviews. All the work here work was carried out professionally, with consideration to me and my property. I could not be more delighted with my choice of Jack and Phase V Fire & Security to be my replacement service supplierVerified reviewerJob location: RG1410 Alarms / Security
Posted 16 April 2025
Alarm installation and after service
While Jack may have installed an alarm system for us exactly as we asked for (which gets a 10/10 anyway), it’s his aftercare that shines out. He’s visited us on three occasions after initial install, to make a change to a sensor, replace a sensor housing that we broke and to upgrade our app, all without charge and promptly after reaching out to him, with great communication along the way.Verified reviewerJob location: RG24
Photos
Company Info
Owner
Mr Jack Martin
Sole Trader
2 years on Checkatrade
VAT Registered
No
Phase Fire & Security is a SSAIB accredited company that can cater for all your Fire and Security needs.
We provide Domestic and Commercial customers with bespoke Fire and Security Systems.
We are an independent business dedicated to offering the best Fire and Security products in the industry.
We provide high levels of knowledge, reliability, workmanship and professionalism.
We always aim to deliver reliable and appropriate Fire and Security systems that give our customers peace of mind. From a takeover from your existing supplier, upgrade to bring your intruder alarm system up to date, or a completely new system using the latest technologies of wired, wireless and hybrid systems. Our alarms range from audible alarm systems (bells only), Speech dialer where you would get a recorded message or text to your desired phone number notifying key holders of an activation or and app-controlled system where you can remotely manage your system from real time notifications and be able to set/unset your system on the go.
Our CCTV systems use the latest technologies on the market. From a basic surveillance system through to a fully managed system. Our systems can also be controlled via an app on your smart device allowing to remotely view images on the go, watch and save footage to your devices and receive real time notifications to your device when away from the premises.
Our Access control systems and door entry uses the latest technology from a basic one door system to a fully integrated PC based system. Our intercom systems can be from a basic system to a fully integrated system with concierge and multiple occupancy.
We provide Ongoing support for all our Fire and Security systems. Giving you a peace of mind we are always on the end of the phone. We offer customers with fault callout and annual, quarterly maintenance through a variety of service packages tailored to you.
Our services include Installation, Service and Maintenance of:
•Intruder Alarms
•CCTV
•Access control
•Door entry and Intercoms
•Fire Alarms
•Gates/ Barriers
•Wired and Wireless smart doorbells
•Security lighting
•Takeovers, Upgrades and Repairs
If you are looking for a reliable trustworthy company that is customer focused, please just give us a call or visit our website https://www.phasesec.co.uk
"We've built our reputation on recommendations"
Contact us today for a free no obligation site survey to discuss your requirements.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since December 2024
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