Phoenix Window Cleaning Solutions
Basildon, Essex
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Customer Reviews
Write a review53 total reviews
Phoenix Window Cleaning Solutions has not received any new reviews in the last 12 months, so no overall rating is available.
Reviews (53)
5.67 Posted 17 August 2021
Windows cleaned for the whole house
On Jon's first visit he was very friendly and polite did a very good job cleaning my windows, got out his jif bottle climbed up the ladder to clean a window sill. He was not cheap, told me if I noticed any smears or marks I could call him and he would come redo them. I was asked to do a review but I did not get around to it, he messaged me a few times. He returned 6 weeks later this time after he left I noticed some marks and cobwebs on some windows so I messaged him only to be told he did not miss any,can't always see the stains from the ground, keep your money.Find a new a new cleaner.Verified reviewerJob location: CM12Response from Phoenix Window Cleaning Solutions
When I arrived at the customers property the first time, she clearly was not happy about paying what her gigantic six bedroom house was worth and tried to knock me down. Against my better judgement, I proceeded at a lower price. The first clean was half the price I would normally charge, and I lost money on that job as it took 3 times as long because the previous cleaner had not done a proper job. I felt that this customer didn’t like paying for a good service, and prefers to pay less than the job is worth. However, I gave her the benefit of the doubt and returned for the second clean, still at the discounted price. I definitely did not miss any windows and I am certain I left no stains as I was extremely thorough. As the job was under-priced and I felt the customer was unreasonable, I told her that she could keep the money and find a new window cleaner. In four years of window cleaning, this is the only customer I have had an issue with and she is the only customer to leave a negative review. If I went back in time, I would deal with this issue exactly the same way.
10 Posted 29 July 2021
Windows cleaned every 6 weeks
Jon is friendly and reliable and my windows are always left sparkling. Very happy and would highly recommend.Verified reviewerJob location: SS1310 Posted 14 June 2021
Windows cleaned whole house
Very reliable and professional service windows are sparkling very happy with Jon’s work and would highly recommendJob location: CM1110 Posted 31 May 2021
Windows, frames and doors cleaned
Jon is friendly, polite and reliable. Our windows, frames and doors are cleaned every six weeks and to a high standard. Jon uses his own water tank as well, which is a bonus. We're very pleased with the service provided and would recommend using Phoenix Window Cleaning Solutions.Job location: SS710 Posted 21 May 2021
Window and frame cleaning
Always spot on , very professional and friendly service.Job location: SS1410 Posted 21 May 2021
Window cleaning
To a very high standardJob location: CM12
