Skills
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
Customer Reviews
Write a review9.87 /10
Based on 33 reviews over the past 12 months
Quality of work
9.94
Reliability
9.82
Communication
9.85
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this plumber for being quick to respond, professional, and friendly. Many reviewers also commend the high quality of their work, clear communication, and leaving the workspace tidy.
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Reviews (76)
10 General Plumbing
Posted 25 July
Job done efficiently, at short notice, with a winning smile and a positive attitude!
I called Jalen when another plumber who was scheduled to come to install our dishwasher called to say he couldn’t make it. Despite it being after 4pm on Friday, Jalen immediately said he would be able to do it, and true to his word he was with us a couple of hours later. Jalen did a great job: it wasn’t a particularly hard challenge, but he approached it with cheerfulness and a hugely positive attitude, and got the work done fast, effectively and with a smile. Before leaving he took care to check that everything was working as it should be. Just a great experience!Verified reviewerJob location: NW310 Water Leak Detection
Posted 22 July
Leak sorted - super helpful and friendly
Sorted out my leaking toilet quickly, explained where the leak was coming from and options. I thought that the tiles may get broken but he fixed the toilet without any damage, checked there were no further leaks and he checked other rooms for potential water damage. highly recommended- will definitely be saving Jalen’s number!Verified reviewerJob location: NW1010 Radiator Repair
Posted 18 July
Excellent service
Jalen was incredibly helpful, prompt and friendly. He fixed our towel rail and took the time to explain what the problem was and how he was going to fix it. I would highly recommend!Verified reviewerJob location: W5RChris10 Emergency Plumber Service
Posted 09 July
Highly recommended!
We recently called them out to fix our office macerator, and we couldn't be happier with the service. They arrived quickly, diagnosed the issue immediately, and left everything spotless. Exceptional, professional service from start to finish.Verified reviewerJob location: N110 Water Leak Detection
Posted 06 June
Found and fixed my attic tank leak the same day
I called Pioneer Plumbers today as I had a leaking ceiling in my bedroom due to a water tank leak in the attic. They were able to locate the problem, and fix it efficiently. They communicated to us all the issues and walked us through what will fix it. Really grateful for their service and 100% recommend themJob location: UB410 Tap Repair
Posted 29 May
Top Class Service
This is the 2nd time Inhave used Jalen and he was efficient, professional, honest, and price was reasonable.Verified reviewerJob location: NW7
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Company Info
Owner
Mr. Jalen Scarlett
Sole Trader
4 years on Checkatrade
VAT Registered
No
Pioneer Plumbers is made up of two good friends who met in college training as apprentice engineers.
After spending 10 years in the industry working long hours and covering 24 hours call out rotes for other companies, we decided to join forces and combine our expertise.
We are skilled in Domestic & Commercial installations, planned maintenance, service/commissioning appliances & emergency repairs.
We aim to provide a professional service with all works carried out to a high standard abiding by any associated regulation.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since January 2022
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Qualifications and accreditations
County court judgement
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Customer Reviews
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