Plumbsmart Plumbing & Heating
5.14/10
London
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Customer Reviews
Write a review5.14 /10
Based on 2 reviews over the past 12 months
Quality of work
4.5
Reliability
4.5
Reviews (238)
0 Toilet repair
Posted 19 June
Absolutely awful experience. Ricky came recommended after a previous bad plumbing experience, but unfortunately made things even worse. My wife was just coming out of hospital after a C-section, and I urgently needed the upstairs toilet fixed so she wouldn’t have to go up and down stairs. He quoted four hours to fix the issues, but spent most of that time “investigating” rather than actually repairing anything. He only partially fixed the problem (an issue with the cistern), and even then, he left after just three hours—but still tried to bill me for four. He also quoted an unreasonably highVerified reviewerJob location: E59 Blockage
Posted 23 October 2024
Job location: NW5Very efficiant10 Bathrooms
Posted 03 June 2024
Job location: EC1ARicky has been looking after our office bathrooms/toilets for a few years now, and we are very happy with his service. He is very reliable and always gets the job done fast. He has good customer service.10 Water problems solved!
Posted 04 October 2023
We have used RIcky a number of times as we know we can always trust him to come to us promptly and do an excellent job when he arrives. Most recently he dealt with blocked pipework under our sink that had caused water to flow back into the washing machine: this was a bit messy and Ricky made sure that everything was spotless before he left us, as he always does on the rare occasions that we need his help. He has also dealt with an overflow from our cold water tank, caused by a faulty valve, that was causing water to run down the outside of our buildingVerified reviewerJob location: N710 Toilet reneewal
Posted 03 October 2023
Job location: CM8What an amazing job I received from this company/plumber ,very punctual,amazing communication from the very beginning to the end.Work was done very efficiently and to a high standard not one bad word to say ,would highly recommend to all10 Toilet Leaking
Posted 26 September 2023
Ricky was so timely, very good at communication and keeping us in the loop, and did great work. 10/10Verified reviewerJob location: E9