Prime Security Installations Ltd
Skills
- Burglar Alarm - Installation
- Burglar Alarm - Supply & Installation
- Burglar Alarm Servicing
- CCTV - Installation
- CCTV - Supply & Installation
- CCTV Repair
- Call / Door Entry Systems
- Emergency Alarms / Security Service
Customer Reviews
Write a review9.36 /10
Based on 32 reviews over the past 12 months
Quality of work
9.44
Reliability
9.5
Communication
9.16
What customers are saying
AI-generated from customer reviews over last 24 months
Customers frequently praise the professional, friendly, and knowledgeable service, with many highlighting the team's efficient and tidy work. A small number of reviews mention occasional issues with communication around delays and administrative errors.
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Reviews (87)
9.67 Burglar Alarm Servicing
Posted 2 days ago
Service intruder alarm
After effective communication, the surface engineer Damon arrived on time. He was very knowledgable and professional and respected my property. I was very happy with the quality of service and would highly recommend this company to anybody else who is either looking at having an intruder alarm installed or requires a service. Damon was very helpful, pleasant, and professional.Job location: AL2RWilliam D6.33 Burglar Alarm Servicing
Posted 3 days ago
VERY COURTEOUS SERVICE
Henrique tried really hard to help me but ultimately the job could not be started because I had not made a note of the master code for the alarm stystem.Verified reviewerJob location: M34RJohn T8.33 CCTV - Supply & Installation
Posted 04 November
Friendly and efficient service.
Friendly and efficient service.Verified reviewerJob location: TN22RAshley W9.67 Burglar Alarm Servicing
Posted 03 November
Clear fault on existing alarm
Our new to us house has an alarm system, but kept showing a fault with the power. The technician identified this old system and was able to clear the fault using the keypad. The system is now working as originally designed.Verified reviewerJob location: TS8RJeremy T9 Alarms / Security
Posted 29 October
CCTV CAMERAS
A really positive experience with Prime Security from start to finish! Found them through Checkatrade and the whole process, from getting my initial enquiry answered promptly to receiving a quote and arranging the camera installation, was incredibly smooth. Communication was excellent throughout. There was a slight hiccup on the day of installation, as the engineer was running late and we weren’t informed of the delay, which meant having to chase for updates. That’s perhaps one area where communication could have been better. However, a special mention must go to John, who arrived and worked tirelessly through some pretty awful weather, with heavy rain and strong winds, to get our cameras installed. He didn’t let the weather put him off one bit, and his dedication and professionalism were genuinely appreciated! Overall, a very good experience with Prime Security. A reliable, professional team that I’d happily recommend to anyone looking for security camera installation.Verified reviewerJob location: ME10RPankaj S10 Burglar Alarm Servicing
Posted 11 October
Prime Security & Prime Service
My inquiry to Checkatrade was followed-up with a prompt and polite call from Rob @ Prime Security Installations Limited. Rob & I agreed a time and date for the work to be carried up. A confirmation e-mail arrived shortly thereafter. On the day: John T / technician arrived withing the agreed timescale. John was friendly, knowledgeable and professional in his work. Invoice paid. Happy Customer.Verified reviewerJob location: TW18RHugh B
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Company Info
Owner
Mr Masvin Kuppusami
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 269645945
Prime Security Installations Ltd (PSI) has been providing security solutions (Alarm, CCTV, Door Entry, Access Control) to both Residential and Commercial properties with flexible payment plans. With a combined experience of over 20 years in the security sector, we understand that your security matters and it’s our policy to always offer excellent value for money; we install high-quality reliable equipment to the highest standards at the most competitive prices.
THE PRIME SECURITY DIFFERENCE.
We are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms.
What sets us apart is the way we get to know our clients personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after-sales service.
We will ensure the integrity of your security is maintained now and in the future. We are pleased to have aligned ourselves with the world's leading security system manufacturers so we can install the very latest state-of-the-art monitoring and security systems.
OUR SERVICES
We supply, install and maintain (service and repair) alarms, CCTV, access control, and door entry system
OUR PAYMENT
We accept cash, card, and bank transfer. We also offer flexible monthly payments.
OUR COVERAGE
Our service covers all areas of the UK for both Residential and Commercial properties.
Accreditations and awards
Self Certified
Provided by the trade. Checkatrade has not verified.
This trade passed up to 12 Checkatrade vetting checks
Member since April 2023
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