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Prime Time Boilers

6.81/10

Epping

Checkatrade member since February 2022

Public liability insurance is unverified

Customer Reviews

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6.81 /10

Based on 14 reviews over the past 12 months

Quality of work

7.54

Reliability

6.92

Communication

7.09

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the engineers for being professional, efficient, and tidy, often highlighting the speed of the service. However, a number of reviewers have reported issues with scheduling, communication with the company, and occasional problems with the installation.

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Reviews (221)

  • 10

    Professional, solution oriented engineers

    Posted 3 days ago

    We chose this team as a repeat of their great work in our main house. Prime were certainly not the lowest quote but the engineers, Matt and Nick were as expected; professional, solution oriented and tidy. Great job
    Verified reviewer
    Job location: CM7
  • 10

    Simply the best

    Posted 5 days ago

    Very efficient very helpful cleaned up when finished and was very cheerful would recommend prime boilers to anyone
    Verified reviewer
    Job location: RG41
  • 9.33

    Air conditioning Installation

    Posted 6 days ago

    Booking and on phone survey went well. First installer never turned up - rearranged for 2 days later. Engineer arrived and made some suggestions regarding the site of the installation of the external unit which resulted in a better looking routing of the ducting. Jack the installer was excellent. Really professional and took great pride in his work. Left no mess and explained how the unit worked using the wifi link. Expect many invitations to tie you in with their servicing plan. Dont expect any compensation for lost days work/hassle of rearranging install. Five stars based on the installation
    Verified reviewer
    Job location: SS4
  • 9.67

    Elektra Silver touch boiler

    Posted 13 August

    So I had a gas boiler removal and flue removal which went fine and a Elektra Silver touch boiler put in with two vents and hole sealed up where the flue exited through the wall and it was all cleaned up as well and rubbish taken away the electrician came two weeks later with the special cable he had to order to connect the fuse box to the boiler but once done every thing has been working fine and quiet very quiet no noise at all very peaceful and cheap to run with my solar panels and battery storage expect it to be more expensive in winter
    Verified reviewer
    Job location: GU33
  • 9.67

    All as promised

    Posted 13 August

    Fitter arrived bang on time and did everything on the day. He was friendly and efficient. Left no mess and everything working as it should.
    Verified reviewer
    Job location: BN22
  • 9.33

    Great service

    Posted 24 July

    Boiler service completed by Prime Time Boilers. Hassle free service from start to finish, would use again. Thank you!
    Verified reviewer
    Job location: RG12

Photos

Company Info

Owner

Mr Peter Horlock

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: GB112575632

Domestic WorkFree EstimatesCards Accepted24 Hour Call-out

Welcome to Prime Time Boilers, if you need a new boiler then you have come to the right place.

We have become "the go to guys" for boiler replacements and here’s a few reasons why:

We offer:

• Flexible Interest Free Finance Options

No Deposit Needed

12 Year Warranty

5* Rated Service

• Top Brand Boilers including, Worcester Bosch, Ideal, Vaillant, Viessmann and Glow-worm.

• Contact us 24/7

• Installation within 24 Hours

Competitive Prices

Free Hive Thermostat with every boiler

We specialise in boiler installations, replacements and conversions and we offer a 5* star service from start to finish from our Experienced Engineers to our Friendly office staff, we will look after you and your property every step of the way.

Click here for an Instant Quote or Call us now on the above number for a free no obligation survey.