PRO SOUTH EAST LTD
Etchingham, East Sussex
Checkatrade member since June 20205
Services
- Condensation Control
- Damp Investigation
- Damp Survey
- Dry Rot Treatment
- Emergency Damp Proofing Service
- Mould Control
- Penetrating Damp Treatment
- Rising Damp
- Structural Water Proofing
- Timber Treatment
- Woodworm Treatment
Customer Reviews
Write a review9.7 /10
Based on 71 reviews over the past 12 months
Quality of work
9.66
Reliability
9.66
Communication
9.62
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for being professional, knowledgeable, and communicative from the initial survey through to completion. Reviewers frequently highlight the high quality of the work and commend the team for being polite, punctual, and leaving sites clean and tidy.
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Reviews (265)
10 An excellent damp-proofing job.
Posted 06 August
I was extremely pleased with the work carried out by Prokil in eliminating damp from my cottage. All their personnel were efficient and hard working and were concerned to do their work well. I would recommend them very highly to anyone.Verified reviewerJob location: TN19Response from PRO SOUTH EAST LTD
Hi Simon. Thank you very much for your great feedback which is hugely appreciated and we are so pleased to hear that you have been extremely pleased with our services and that you would highly recommend us. It has been a pleasure to work with you. Colette
10 Professional, experienced and helpful.
Posted 31 July
From our first contact with Prokil (Tunbridge Wells), both Collette and head surveyor Neil, offered very helpful advice by phone and email. Andrzej then undertook our initial survey for dry rot. He explained in detail the probable causes and the work required to eliminate the problem. Andrzej’s extensive experience, his helpful, calm and professional manner while answering all our questions, has helped us to cope with a very stressful situation.Verified reviewerJob location: ME910 Amazing service
Posted 30 July
Great experience with Prokil. Fast and clear communication and support, provided me with quotes quickly and surveyed property within a few days. Answered all my questions with kindness and patience.Verified reviewerJob location: TN9Response from PRO SOUTH EAST LTD
It has been great working with you during your house purchase and would like to wish you the best of luck during this process and look forward to hearing from you on completion. Thank you so much for your kind review. All the best Colette
10 Woodworm and damp proofing
Posted 25 July
Really good company from start to finish thank you all very muchVerified reviewerJob location: TN4Response from PRO SOUTH EAST LTD
Dear Jon Thank you for your kind review which is greatly appreciated and we are pleased to hear that you have been really pleased with our services from start to finish. It has been a pleasure to work with you. Many thanks Colette
10 Basement Survey in Kent
Posted 10 July
Job location: ME13Excellent work undertaken by both Andrzej and Neil combined. Prompt and professional surveying of the basement in question and lots of availability for sound follow up advice. Very good service all round and would recommend highly.Response from PRO SOUTH EAST LTD
Morning Ali, thank you very much for your positive review and comments that you received excellent work and professional surveying advice regarding the basement from both Neil and Andrzej and that the follow up advise has been really helpful.
10 Removal of Rising Dump from our little cottag
Posted 01 July
We used Prokil for the first time — and from the very beginning, everything was exceptional. From our first contact, the process was smooth and professional. The survey was carried out thoroughly by Andrzej, and the report was delivered on time by the office. The team arrived punctually and followed all the agreed guidelines without cutting corners. Everyone was respectful, efficient, and we never felt pressured at any point, as if something was being “sold” to us.Verified reviewerJob location: TN4Response from PRO SOUTH EAST LTD
Hi Liam - Thank you for your very kind review and that you had a great experience. Andrzej is very knowledgeable and we are pleased to hear you received respectful, efficient and a non pressurised service.
Photos
Company Info
Owner
Mrs. Collette Saunders
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 399079432
Who are Prokil Tunbridge Wells?
Prokil are damp, timber and mould specialists with offices across the South of England. Prokil’s Tunbridge Wells office provides damp and timber treatments across Kent, including Crowborough, Sevenoaks, Maidstone, Sittingbourne, Ashford, Hastings, Rye, Battle, Bexhill on Sea and surrounding areas. We can work within private homes, commercial properties and on the behalf of Property Management companies and Estate Agents.
At Prokil, we offer several property maintenance services to tackle common damp and timber issues within the home, from condensation to woodworm. We have surveyors who will get to the heart of your damp problem and provide a long-lasting damp proofing solution.
We provide detailed PCA reports outlining any damp, timber or mould issues within your property, and offer recommendations and solutions along with a clear breakdown of any remedial work required and the costs involved.
All remedial works are carried out by our own in house technicians, so you will receive a company- backed guarantee! Please see below for more information.
Damp Services & Treatments provided by Prokil
- Rising damp
- Penetrating damp
- Damp course injection
- Waterproof membrane
- Basement waterproofing & conversions
- Woodworm treatment including death watch paste penetration
- Ventilation and condensation management
- Mould removal and sanitisation
- Dry Rot
- Wet Rot
- Flood damage
- All aspects of Plastering & Rendering
Damp & Timber Reports
Our team at Tunbridge Wells has undergone Certificated Surveyor of Timber & Dampness in Buildings (CSTDB) training provided by the Property Care Association (PCA), so you can be safe in the knowledge that you have an expert inspecting your home.
Damp and timber surveys undertaken by our Tunbridge Wells branch are chargeable*, this fee is held on account for 6 months against any survey undertaken and is then deducted from any work undertaken by Prokil Technicians within that time period. We can also carry out homebuyers surveys.
The Prokil Guarantee
It’s important to the Prokil Tunbridge Wells team that you receive excellent customer service and feel confident that your damp and timber issues have been treated effectively. That’s why our damp proofing, basement conversion and woodworm services all come with the Prokil Guarantee.
- Above ground damp proofing - Guaranteed for 20 years from the date of completion*
- Below ground waterproofing - Guaranteed for 5 years from the date of completion*
- Below ground waterproofing in line with BS8102 Full WMS System - Guaranteed for 12 years from the date of completion*
- Woodworm Treatment - Guaranteed for 15 years from the date of completion.
If you think you have damp, mould or timber issues in your property then get in touch by sending a message or giving us a call and book a survey today!
* Provided the system has not been compromised.
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Member since 2020
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