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Property Response Group Ltd

Name: Property Response Group Ltd
Address: London
Rating: 6

6/10

London

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Customer Reviews

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6 /10

Based on 3 reviews over the past 12 months

Quality of work

Reliability

Communication

What customers are saying

AI-generated from customer reviews over last 24 months

Customers frequently praise this company for its prompt communication and efficient, professional service. However, some reviews raise concerns about unexpected costs, and a smaller number of customers report issues with punctuality and the quality of work.

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Reviews (325)

0
Appliance Services / Repair
Posted 15 February
Avoid this company at all costs
AWFUL WORK. They sent someone over to fix the leak, he did a rubbish job and caused another leak. They then sent a new team of 2 to fix that leak and repair our floorboards from the leak. The leak wasn't fixed. There was a massive whole in between floorboards, they were uneven, they left screws loose causing an injury to my foot. They said they would waive the fee. I never heard from them then over a month later they take money DIRECTLY OUT OF MY ACCOUNT. Without any warning or authorisation from me. Over £1000. AVOID at all costs.
Verified reviewer
Job location: CM1
8
Plumber
Posted 26 August 2025
Prompt response & satisfactory outcome
Job was carried out as specified. Unfortunately a leak developed in one radiator. The firm rectified the problem.
Job location: SW16
10
Plumber
Posted 09 August 2025
Great work
Great company, great service and great staff, the plumber did well job, check even extra before leaving my house.
Verified reviewer
Job location: SE9
10
Plumber
Posted 06 May 2025
Water leak - unsure of cause
I invited the plumber over without entirely knowing what was causing my bathroom leak. Very friendly plumber arrived and completed a thorough check of all water points, found the issue. Photos were taken in case any future instances of the same issue occur again. I was very pleased with the service
Job location: SE10
Response from Property Response Group Ltd
We’re really happy to hear you had a great experience with our team. We appreciate you taking the time to share your feedback!
10
Plumber
Posted 24 March 2025
Fitting connections for a water cooler
Quick response, good communication, good workmanship.
Verified reviewer
Job location: CR0
Response from Property Response Group Ltd
We’re really happy to hear you had a great experience with our team. We appreciate you taking the time to share your feedback!
9
Household Water Treatment
Posted 21 January 2025
Replacement of water tank & sterilisation
They replaced water tank & sterilised taps
Verified reviewer
Job location: E11
Response from Property Response Group Ltd
We’re really happy to hear you had a great experience with our team. We appreciate you taking the time to share your feedback!