Protech Decor

Reviews (9)

• 10

  Painter / Decorator

  Posted 21 February 2024

  Full bedroom decor

  Got my daughters bedroom full decorated by ricci and he done a fantastic job! 3 walls grey and one sage green he’s done amazing and we are very pleased! He came on time got the job done and tidied up after himself! Overall 10/10 service
  Verified reviewer

  Job location: G82
• 10

  Painting / Decorating

  Posted 07 January 2024

  Hallway wallpapered . Doors and woodwork painted .

  I had a good experience with Protech Decor. It wasn’t a large job but was completed on time and to budget . Perfect .
  Verified reviewer

  Job location: PA1
• 9.25

  Painting / Decorating

  Posted 04 January 2024

  Wallpapered lounge, painted all woodwork to a high standard .

  Ricci from Protech Decor done a fantastic job papering and painting our lounge . We will definitely be using him again . Highly recommended.
  Verified reviewer

  Job location: G84
• 4

  Painting / Decorating

  Posted 17 December 2023

  Wallpapering and painting od ceilings

  We lost the trust of this individual to deliver a level of professionalism and stopped the job half way through as it was self evident this job was out of control. Day 1, he was late arriving arguing that he had to buy materials, Day 2 onwards, his scraper broke, ran out of size, paint, wallpaper paste and would disappear to buy them. Progress was painfully slow, deadlines were missed, and he was running out of rolls of wallpaper even though we added more rolls than asked for. Quality was sub standard, and finding out he used our oak sideboard for a pasting table was last straw.
  Verified reviewer

  Job location: G84

  Response from Protech Decor

  I apologise that you feel this way about the job I completed. However, I did send you an estimate for the timeframe of the job and explained there would be delays due to the 'drying' time. At no time did you ask to discuss this any further, and I am not on a day rate so even if I am late to the job, that should not be taken into consideration. I felt like every day I was on the job, you gave me no space and constantly questioned how I was doing things and would not let me work. I am an experienced decorator and felt intimidated by you and your wife. I had already completed 90% of the work and received no complaints verbally or by email. You then took it upon yourself to pay for half of the job with no communication or discussion. Also, I never used your dresser as a wallpapering table, only to rest the paper on. I am extremely disappointed in the way this was handled. If the job was sub-standard then I feel that it should have been stopped sooner and not towards the end.

• 0.5

  Painter / Decorator

  Posted 03 August 2023

  Paid £9000 - left job incomplete - took double the time and left a mess

  Riccie was paid for more than what he achieved and then decided not to come back. Just before disappearing he asked for more money, and money to buy a sander; knowing he wasn't coming back! Riccie requested payments weekly, despite little evident progress. At the outset he asked for our trust, this was a mistake on our part. Promised a professional finish, complete within 5 weeks. 10 weeks later, not one area was complete; not good quality. We had to bring in another painter to fix what he left.
  Verified reviewer

  Job location: G82

  Response from Protech Decor

  It is unfortunate that you have left a negative response. The work duration was initially 5 weeks agreed however I did tell you that it may run over as I had to accommodate you moving and clearing rooms which took more time. At no point did you ask me to bring another painter to the job, you were ok about the timeframe. I've got messages from you and the architect confirming the work was to a high standard. We both agreed that I would come back within 7 days, however, within this time you posted a negative response on Yell. I can't understand why you did this when the work carried out was satisfactory, I was paid and the materials bought on my account. After threatening messages and a bad review (even though I'd not finished everything) I asked you to kindly remove the review and put it in writing that you would pay the final balance, and agree to all the extras on the job, but you refused. I have kept all correspondence. This left me with no choice but to cancel the last stage. I called you 3 times to discuss this with you but you did not pick up or return my calls. I invested a lot of time on this job and have to ask that if the work wasn't satisfactory, why was I paid in progress payments for 7 and a half weeks?! I was not confident or trusting of you to return to your residence after the abusive email from your partner and feel that any other painter / decorator would act the same.

• 10

  Painting / Decorating

  Posted 01 August 2023

  A great job by a true professional

  I Had ricci in to paint my hall and living room, his work and attention to detail really was first class. I would have no problem recommending his company to anyone and we will be using him again
  Verified reviewer

  Job location: G82