Protect My Property
Newcastle Upon Tyne
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Customer Reviews
Write a review7 total reviews
Protect My Property has not received any new reviews in the last 12 months, so no overall rating is available.
Reviews (7)
0 Posted 29 April 2023
Poor Service
Been with this company for in excess of 20 years (undergoing several name changes) The engineers are great – only reason why I stuck with them for so long. The office, however, is a different story - despite paying for 2 x services a year – they rarely contact the customer – leaving it to the customer to contact them. I have recently cancelled my contract (I think) as have had no written confirmation from them and despite making several phone calls no one returns my messages. I now notice they have taken a direct debit after my contract end date – refund requested from bankVerified reviewerJob location: LS276.75 Posted 26 April 2021
Reconnecting an existing alarm system that was in place when we purchased our home.
Really not impressed with these guys and very much wish we'd gone with someone else. They can't seem to answer the phone or return messages promptly and there's virtually no automated account handling at all. It's like doing business with a company in the 1980s.Verified reviewerJob location: SO513.5 Posted 22 November 2020
Alarm installed
Work was ok but not the best I’ve experiencedVerified reviewerJob location: BB99 Posted 29 April 2019
House alarm installation and maintenance
Prompt at dealing with issues. Always give a courtesy call half an hour before arrival to check you are ready.Verified reviewerJob location: Not Available10 Posted 29 April 2019
6-monthly CCTV system check-over.
A reliable and timely service!Verified reviewerJob location: Not Available10 Posted 08 April 2019
Serviced an alarm
They were very polite and had good time keepingVerified reviewerJob location: Not Available