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Protocool ltd

Name: Protocool ltd
Address: Thatcham, Berkshire, RG18
Telephone: 07455 729597
Rating: 9.77

9.77/10

Thatcham, Berkshire

£1,000 guarantee T&Cs apply

Checkatrade member since May 2024

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Website

Skills

Emergency Air Conditioning Service
Air Conditioning Installation
Air Conditioning Servicing
Air Conditioning Repair

Customer Reviews

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9.77 /10

Based on 10 reviews over the past 12 months

Quality of work

9.9

Reliability

9.9

Communication

9.5

Reviews (458)

10
Air Conditioning Installation
Posted 13 October
Protocool are Pros!
Amazing 2-day installation experience of a heating pump and 2 room installation. The guys were prompt, friendly, remarkably tidy, and well-versed in their product. They tested everything and made sure we were set up for success with the mobile app. And to top it all off, they love dogs so much they didn’t mind mine being part of the install team! Can’t recommend highly enough!
Verified reviewerJob location: RG42
10
Air Conditioning
Posted 19 August
AC Home Installation
We chose Protocool as they were recommended and had the courtesy to reply to our initial enquiries regarding air conditioning. Phil was very helpful in explaining the intricacies of the differing ac installations and very quick to respond to additional questions. We have high praise for the installers Jack and the two Adam’s because on the days of installation the temperature was the year’s highest so working in the loft was no fun. And yet, despite this, they still carried on completing the installation in 2 days. Furthermore, all the Protocool staff we contacted either directly or by phone
Job location: RG14
8.67
Air Conditioning Installation
Posted 17 August
Friendly and Neat
After a bit of a delay due to sudden high AC demand due to the current weather, our unit was fitted super neatly and efficiently. Jack W and Adam B and Tom the electrician were all friendly and professional.
Verified reviewerJob location: RG4
9
Air Conditioning Installation
Posted 30 July
Air Con
Prompt , efficient installation Site was left spotless
Verified reviewerJob location: RG8
10
Air Conditioning Installation
Posted 26 June
Would recommend Protocool.
Very positive experience dealing with Protocool. Zak was patient during the sales process and never pushy. The quote was detailed and covered the options we were interested in. Jack W and Adam B worked outstandingly during the install, during a heat wave. They were professional, neat and tidy and basically didn’t stop. I would recommend these guys.
Verified reviewerJob location: RG41
10
Air Conditioning Installation
Posted 29 April
Very Impressed
Protocool was recommended by a neighbour and we chose them to install air conditioning for our house. Zak and Gary were both super helpful and knowledgeable about the systems and the fitters Jack and Adam were very tidy, friendly and made the sure the install was done neatly and setup the app and ran through controls at the end.
Verified reviewerJob location: OX1

Photos

+70

Company Info

Owner

Mr Steven Crame

Ltd Company

2 years on Checkatrade

VAT Registered

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome to ProtoCool Ltd. The Air Conditioning, Refrigeration & Ventilation Specialists based in Berkshire, and working across the south of the UK.

Our focus is on providing homes and businesses with the very best service, right from your initial enquiry through to our long-term aftercare options for your system(s).

Why choose us?

Our track record. We're very grateful to our customers that have left us fantastic feedback here on this platform, Checkatrade.
Best practices only. We work to the highest standards and believe our attention to detail ensure we stand out from the competition.
Family-run: We're small yet established, so we can offer great service whilst still being able to undertake large commercial projects.
All installations carried out by professional installation teams that leave work areas clean and tidy.
The right engineers for the right job, whether it be an installation, breakdown or planned maintenance!
Quick price estimates or we can arrange a FREE, and NO pressure site survey.
No hard-selling.
Independent advice from experienced professionals on the best system and brand for your needs.
Highly accredited, with a strong understanding of Health and Safety:
REFCOM ELITE certified.
IOSH certified.
Established in 2007- 13 years of business - 20 + years of experience.
Commercial background gives us the business infrastructure to provide a first-class service on all jobs, large and small.
As accredited installers of Daikin, Mitsubishi, and Toshiba we offer an extended system warranty for up to 10 Years.

Other Services: