RAW Services (Sussex) Ltd
Accepts Checkatrade Pay
Services
- Main Drain Blockage ClearanceFrom £173 per hour
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- Boiler Diagnostic and RepairFrom £120 per job
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- Shared Waste Pipe UnblockingFrom £122 per job
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- Outside Tap InstallationFrom £129 per job
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- Landlord Gas Safety Certificate (CP12)From £85 per job
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- Central Heating Fault FindingFrom £85 per hour
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Customer Reviews
Write a review7.74 /10
Based on 48 reviews over the past 12 months
Quality of work
7.65
Reliability
7.79
Communication
7.77
What customers are saying
AI-generated from customer reviews over last 24 months
This company is frequently praised for its fast response times and professional, friendly staff; however, a number of recent reviews report issues with customer service, pricing, and the quality of drainage work.
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Reviews (144)
0 CCTV Surveys for Drains
Posted 4 days ago
Very rude staff awful customer service
Incredibly rude, awful customer service can’t believe the way there team speak to you, les in the office was laughing down the phone to me at my complaint they did a terrible job or my drains and couldn’t of spoken to me any ruder horrible companyVerified reviewerJob location: BN20 Drain Installation
Posted 5 days ago
Lost thousands using this company
Had this company out for some major drainage installation, very cowboy firm from the beginning, paid them thousands of pounds, non of the drainage works and they are refusing to come fix the problem. Would advise anybody against using this firm unless you want to throw your money away.Job location: BN10 Blocked Drains
Posted 6 days ago
Terrible service very rude staff
Terrible service very rude staff to deal with was very pushy and forceful wouldn't recommend them at all. Didn't do a very good job of clearing my drains either when asked to come back out was told I would have to pay again.Verified reviewerJob location: BN430 Emergency Drain / Sewer Clearance Service
Posted 11 June
Wish I never called this company
Had this lot out for small gutter clearance and quoted me £200 turned up and the price quickly jumped up to nearly £1000 absolute day light robbery wish I never called them. Try a different firm and get a quote agreed before they turn up and you have no choice.Verified reviewerJob location: BN1Response from RAW Services (Sussex) Ltd
Hi Jason, This is the same review you left on our Google profile. The review appears to be inaccurate, as RAW Services does not carry out gutter clearance works and our drain unblocking service has a fixed price of £95. We have been unable to locate any record of work undertaken for you, so we believe this review has either been left on the wrong company or is not genuine.
0 24 Hour Drain Clearance
Posted 10 June
Awful for drainage clearance
Had this company out to clear some drainage, first of all they took 5 hours to get to me when they said they would be 1-2 hours. Absolute joke and then it went in to there emergency call out time as it was later in the evening and tried to charge me double what they originally quoted cos they was late. Josh the manager was so rude awful customer service and the man who came out wasn’t any help either all in all terrible company all round.Verified reviewerJob location: BN30 Blocked Drains
Posted 09 June
Awful job kept my money and wouldn’t come back and finish the job
Charged me and didn’t even clear my drains, won’t return my calls and now because they’ve been paid won’t come back out and fix it. Terrible work and trrrible customer serviceVerified reviewerJob location: BN42
Photos
Company Info
Owner
Mr Joshua Rawlinson
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: GB458405870
RAW Plumbing & Drainage — Your Local Experts in Plumbing & Drainage.
At RAW Plumbing & Drainage, we take pride in delivering a reliable, professional, and friendly service across all aspects of plumbing and drainage.
Whether you’re facing a blocked drain, a plumbing emergency, or a boiler breakdown, we’re here to help — quickly and efficiently.
Our services include:
- Blocked drains cleared and repaired
- CCTV drain surveys
- General plumbing and maintenance
- Boiler breakdowns and repairs
- Central heating services
- Leak detection and repairs
With years of experience and a strong reputation for quality workmanship, we are committed to providing a fast response and a long-lasting solution, every time.
Customer satisfaction is at the heart of what we do — we’ll treat your home with respect, work tidily, and keep you fully informed throughout the job.
For peace of mind and a job done right, contact RAW Plumbing & Drainage today.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2023
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