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Redfern Heat Pumps Ltd

9.8/10

Plymouth

£1,000 guarantee T&Cs apply

Checkatrade member since July 2023

Accepts Checkatrade Pay

Skills

  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Installation
  • LPG Boiler Installation
  • Gas Boiler Servicing / Repair
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Gas Central Heating Installation
  • Emergency Central Heating Repair
  • LPG Central Heating Installation

Customer Reviews

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9.8 /10

Based on 71 reviews over the past 12 months

Quality of work

9.85

Reliability

9.76

Communication

9.8

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this trade as professional, efficient, and reliable, delivering a high standard of work. Reviewers also frequently praise the team for being friendly, communicative, and tidy.

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Reviews (207)

  • 10

    Gas Boiler Servicing / Repair

    Posted 3 days ago

    Outstanding communication

    Fantastic experience from start to finish, everything ran so smoothly, communication was excellent. Would definitely recommend. Thank you so much.
    Job location: PL25
  • 9.33

    Gas Boiler Servicing / Repair

    Posted 4 days ago

    Very professional and friendly

    Company representative was very professional- job completed quickly and no mess made Was very easy to book with them and we were kept informed on timings Will definitely use them again
    Job location: PL3
  • 10

    Air Source Heat Pump Servicing / Repair - ASHP

    Posted 5 days ago

    Heat pump first service.

    Fantastic service from start to finish. From initial contact to job completion, everything was courteous and efficient. Engineer clearly very experienced and a pleasure to deal with. Highly recommended.
    Verified reviewer
    Job location: PL5
    Ian R
  • 8

    Air Source Heat Pump Installation - ASHP

    Posted 27 June

    instation of Gas cooker

    Great service, lovely engineer, very efficient. Extremely happy with the work they did. Will use again and would recommend.
    Verified reviewer
    Job location: PL25
    Stephanie H
  • 9.67

    Gas Cooker Installation

    Posted 16 June

    Thanks to Redfern for connecting my cooker!

    I chose Redfern Heat Pumps to connect my gas cooker when my old one was condemned and my gas switched off by British Gas. I was able to arrange an appointment with them very quickly, and the guy at the arranged time and came and did a very quick, thorough and excellent job. Very pleased with their service!
    Verified reviewer
    Job location: PL13
  • 10

    Gas Central Heating Installation

    Posted 14 June

    Removal and capping a gas pipe.

    Mark did a great job and was very polite. Great company to deal with.
    Verified reviewer
    Job location: PL22
    Darren H

Photos

Company Info

Owner

Mr. Mark Redfern

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: GB444878942

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Redfern Heat Pumps are heating and hot water specialists serving customers in Devon and Cornwall.


With a background in Gas and Oil heating systems, we have now also made the transition renewable heating solutions which allows us to help a variety of customers both domestic and commercial.


With a passion for renewable technology, we can help with the transition from a fossil fuel heating system to something more environmentally friendly and energy efficient.


The government is currently offering a Boiler upgrade scheme grant towards heat pump installations and they are not subject to vat, so customers can save big!


Redfern Heat Pumps can offer a full design, installation and ongoing service and support package, giving our customers piece of mind that help is close at hand if needed.


We are fully MCS accredited which means all of our installations are designed and installed to industry standards and we can guide customers through the grant application process.


We understand that heat pumps may not the right option for some properties or customers which is why we apply the same energy efficiency principles to our Gas and Oil installations to ensure our customers systems are running as cleanly and efficiently as possible.


Some of the other services we provide are, ground and air source heat pump servicing and repairs, heat pump remedial work, gas and oil boiler servicing and repairs and Underfloor heating installation.


With help from our training providers and suppliers, Redfern Heat Pumps is committed to keeping up to date with the latest industry and manufacturer standards and technologies, ensuring all of our engineers are fully trained and qualified in the field they are working.


We work with the top brands in the industry to ensure sure the best quality installations and value for money for our customers.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2023

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  • County court judgement

  • Open source media

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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