R G Austin Ltd Logo

R G Austin Ltd


Services and skills

  • Plumber

    21 skills

    Bathroom & Kitchen Plumbing

    Blocked Baths

    Blocked Sinks

    Blocked Toilets

    General Plumbing

    Plumbing Repairs

    Power Flushing

    Radiator Installation

    Radiator Repair

    Radiator Thermostat Valve Installation

    Radiator Thermostat Valve Repair

    Shower Installation

    Shower Repair

    Tap Repair

    Underfloor Heating Installation

    Underfloor Heating Repair

    Unvented Hot Water Cylinder Installation

    Unvented Hot Water Cylinder Servicing / Repair

    Water Pumps Installation

    Water Pumps Repair

    Water Supply Pipe Repairs

  • Services

    4 services

    • Domestic Work
    • Free Estimates (excl. Insurance)
    • 24 Hour Call-out
    • Insurance Work Undertaken


Customer reviews

Overall ratingin last 12 months

9.95Write a review
  • Workmanship9.96 out of 10
  • Tidiness9.96 out of 10
  • Reliability9.92 out of 10
  • Courtesy10 out of 10
Write a review

46 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Installation of dual fuel cooker

    10Verified Review

    Smooth and careful installation of a gas cooker in upstairs flat. Store-appointed installer had been unable to effect the installation so we appointed R G Austin instead. Jon made the necessary floor adjustments and installed the cooker, carried out a gas safety inspection and issued a certificate. Very courteous.

    Location: SE7
  • Replaced all the waste pipes under the kitchen sink.

    10Verified Review

    Very happy with RG Austin. Quick response to my initial request and could do the job promptly. Turned up on time, very polite, and did the job with no fuss. Asked for their card so I remember to use them again! Thanks.

    Location: BR3
  • Shower valve replacement

    10Verified Review

    I've used Jack and R.G Austin a couple of times now - most recently to replace a couple of shower valves. Jack is incredibly helpful and provides honest advice about the best and most cost-effective way to fix issues which I always really appreciate. His communication skills are second to none and always does a thorough and fantastic job. I wouldn't even consider using another plumber in south-East London!

    Location: SE3
  • Re plumbed a water Softner in, after a bad job was done.

    10Verified Review

    We were desperate to get the job done, Jack came prompt, such a lovely person, tidy clean and efficient, would definitely use this company again, and would definitely recommend them, thank you so much Jack.

    Location: BR8
  • Fixed shower leak and replaced bath taps

    10Verified Review

    We used RG Austin to fix a shower leak and replace bath taps. Jack’s friendly and professional demeanour made communication easy, responding to any messages promptly and thoroughly. His work was exemplary, and he was very knowledgeable, informing us why he was doing what he was doing throughout the process. He ensured everything was tidy. Jack is clearly passionate about his work and did an excellent job! We would not hesitate to use Jack and RG Austin again for any future work. Would highly recommended for his expertise and professionalism!

    Location: SE18
  • Jack of all trades and master of...the quote

    9Verified Review

    It's not often you DON'T use a tradesperson but still leave a review. So, that means you either had a very good or a very bad experience... I'm delighted to say it was the former (the only reason I didn't commission the person (Jack) was because another nice trader could do it sooner and cheaper) Jack's polite, pleasant, professional, punctual and passionate about his trade. But what impressed me the most was even when he knew I wasn't going to use him, he went out of his way to help me get the best deal with someone else and explained technical stuff about the job I hadn't understood.

    Location: SE3

Company profile

  • OwnerJonathan Austin
  • Member Since2022
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 731385539
  • Company typeLtd Company

Company info

Experts in all aspects of Plumbing & Heating

Bathroom & Shower room Specialists

Boiler Repair, Service & Installation

Complete Property Maintenance

Gas Safe Registered

We are a third generation family ran plumbing & property maintenance business based in Blackheath. 

We strive to provide our customers with a 5-star, Reliable, Professional and Friendly service you can Trust and rely on when you need us most.

Check out what our customers think,

Click one of the review links below: 

Google Reviews

Checkatrade Reviews

There's no job too small, whether it be a leaking radiator valve, a dripping tap or a toilet continuously running. Here at R G Austin Ltd we cover all aspects of repairs and maintenance and will have you back up and running as quickly and efficiently as possible.

We also excel in the bigger jobs too, from completely re-plumbing a house to a Luxury bathroom installation or relocation, we've got you covered, all of which to a high-standard.

Our service is tailored to each and every customer, ensuring customer satisfaction is met every time.

- We will always use our due diligence to contain dust when necessary.

- We will always wear shoe protectors or remove our foot wear on request and lay floor protection where required.

- Fully Insured for piece of mind.

- We take Pride in our work, ensuring High-Quality Repairs and Installations.

- All works will be carried out to a High-Standard.

- 12-Month Workmanship Guarantee on new installations.

All of our engineers are ExperiencedProfessionalPunctualPoliteRespectful & Friendly.

Get in touch with our exceptional customer service team today and allow our experienced engineers to excel.

Contact details

Accreditations and awards

bpec Certification Ltd - Unvented Hot Water

bpec Certification Ltd - Unvented Hot Water