Simon Turner Showrooms
Customer Reviews
Write a review10 /10
Based on 2 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (9)
10 Plumber
Posted 13 April
Undertaking work some other plumbers avoid
I called into Simon Turner showroom to discuss replacing my old leaking hot cistern. Talking over the work with Simon personally and showing him the photographs and documented info for a like for like swap out for a new Telford cistern he said l would receive a quote within a few days. True to form, two working days later l received a really competitive price for the work. Two weeks later the work was completed on target and to my satisfaction with minimum fuss, even with extra unforeseen work to install. I can fully recommend this company for the professional service and quality of work.Verified reviewerJob location: EX810 Bathroom Supply & Fit
Posted 18 July 2025
5 STARS TOP JOB
Would totally recommend Simon turner Installed a new bathroom and a media wall Fantastic job all round reliable punctual. And a reasonable price for work carried outVerified reviewerJob location: EX810 Bathrooms
Posted 19 April 2022
3 Shower rooms reworked.
We are very pleased with our new shower rooms which were reworked and improved. From the show room to the fitters we are very impressed with the service received. The job was completed in 2 weeks and at each stage of the build we were consulted for our preferences and nothing seemed too much trouble. We will willing recommend Simon Turner Plumbing and Heating.Verified reviewerJob location: EX92 Posted 22 July 2021
Never got back to me
Went on Checkatrade for a company to price for a solid fuel pipe work and as yet still no contact from them yet.Verified reviewerJob location: EX410 Posted 18 December 2020
Fireplace finished following removal by myself and new wood burner fitted
Absolutely spot on from start to finish. No hassle, free estimate and options given. Darren and Steve, our two fitters were courtious, friendly and very professional. Very very pleased with the finished article!Verified reviewerJob location: EX810 Posted 18 November 2020
New bathroom and new toilet room
Work by employees was good. However after a week we found the toilet bowl was cracked. May have been there from outset as I don't often lift seat or may be inherent fault leading to cracking on use. Reported with photo on 9 November. Since then have phoned several times, calls never returned, constantly fobbed off when we phone and actually get to speak to Simon with unbelievable excuses. If they can't get a replacement toilet, they would be unable to do any bathroom work , which I find unbelievable. Am qualified in consumer law so know how to proceed but would like resolved sooner than...Verified reviewerJob location: EX8Response from Simon Turner Showrooms
I would like to respond to this review as it was sorted almost imminently and she was left happy. She also emailed to say she has requested for the review to be taken down, which has not happened as of yet. I would like to empathise this so other potential customers do not think we left a customer unhappy/ disappointed.
Photos
Company Info
Owner
Mr Simon Turner
Sole Trader
6 years on Checkatrade
VAT Registered
No
Simon Turner started out over 35 years ago and has been going from strength to strength growing a successful, reputable business. This company boasts two large showrooms with parking to showcase their huge selection of products.
Not only do they have a massive selection of bathrooms, boilers, fires, fireplaces and wood burners to choose from; they also use their own trusted employees to fit and install everything. This allows customers to let the Simon Turner team to do all the hard work from start to finish. The employees promote qualifications such as: Gas Engineers, HETAS engineers, plumbers, plasterers etc.
The workforce has a combined total experience of over one hundred years and are eager to deliver excellent customer service and workmanship.
The company is extremely versatile as their work varies from fitting beautiful bathrooms, to warm and snug boilers, toasty wood burners and fantastic fires and surrounds.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since October 2020
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Financial
Qualifications and accreditations
County court judgement
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Customer Reviews
Company trading history
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County court judgement
Enhanced business check
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