Smart Drainz Ltd
Accepts Checkatrade Pay
Skills
- Drain Relining
- Soakaway Clearance
- Drain Repair
- Drain Installation
- CCTV Surveys for Drains
- Septic Tank Installation
- Blocked Drains
- Sewage Pump Maintenance
- Soakaways
- Blocked Toilets
Customer Reviews
Write a review9.91 /10
Based on 98 reviews over the past 12 months
Quality of work
9.93
Reliability
9.91
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Customers overwhelmingly praise this company for its professional, knowledgeable, and honest service, frequently highlighting the team's promptness and clear communication. While a couple of reviewers found the cost high, most customers describe the pricing as transparent and fair.
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Reviews (458)
10 Blocked Drains
Posted 1 week ago
Quick & efficient response
Previous evening we had noticed the outside kitchen drain cover overflowing. Phoned early next morning, company sent an engineer the same morning and Cody was able to identify the problem, power jet out the obstruction and got the flow working properly again. All very quick & efficient - just what one wants!Verified reviewerJob location: SO2210 Drain Installation
Posted 17 July
Absolutely brilliant service - saved me thousands and fixed the real issue!
Highly recommend! A national franchise quoted an astronomical price, but Chris gave a second opinion and found the real issue: a leaking gully under our floor causing our drain fly problem. He fixed the leak, neatly made good the floor, and built an access hatch. Accidentally dislodged a garage power cable but immediately hired an electrician to fix it the same day at his own expense. Chris solved our nightmare, fixed the root cause and saved us over £3,000 compared to the franchise quote. Honest, highly professional, and amazing value. Will definitely use again.Verified reviewerJob location: PO310 Blocked Drains
Posted 16 July
Reliable company with knowledgeable engineers
I was visited today by Cody and Dave from Smart Drainz after reporting my blocked drain in the front garden. They were friendly, polite and very professional. Cody explained the process of unblocking the drain at each step to me and gave me a detailed explanation of remedial work that would need to be done in the future. I would highly recommend this company & thanks to Cody and Dave!!Verified reviewerJob location: BH810 Blocked Drains
Posted 15 July
What really stood out was their honesty and transparency
I contacted Smart Drainz after a blocked kitchen gully was causing horrible smells in the kitchen and even affecting the toilet. The team quickly identified the problem, unblocked and jetted the pipework, then relined a damaged section to prevent any future issues. What really stood out was their honesty and transparency. They showed me the CCTV camera footage so I could see exactly what they had found and why the repair was needed. There was no pressure or guesswork, just genuine advice and exceptional integrity. They turned up when they said they would, the price was exactly as quotedJob location: BR110 Drainage Investigation
Posted 14 July
Surface water drainage
We'd been getting standing water in the garden after heavy rain, so asked Smart Drainz to come and assess the surface water drainage while conditions were dry. Gavin in the office was knowledgeable and easy to deal with, arranging everything exactly as promised. The visit was thorough, all of our questions were answered and we never felt under any pressure. A genuinely professional company with reasonable prices. Highly recommended.Verified reviewerJob location: SO21RMarcus B10 Sewage Pump Maintenance
Posted 14 July
Honest and knowledgeable !!
I called Smart Drainz after being recommended as I knew the previous guys were trying it on. When they arrived they assessed the situation with our sewerage pumping station within 5 minutes. The guy fixed the issue after a further 10 mins and gave me some great advice.Job location: BH23
Photos
Company Info
Owner
Christopher Blake
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: GB378771049
Welcome to Smart Drainz Ltd & Smart Septic.
We are one of the most advanced and reputable drainage and off-mains sewage companies in the South.
Operating a 24/7 emergency response service, all of our engineers have a minimum of 10 years of industry experience and use the most modern technology available.
Our core services include:
- 24/7 Emergency Callouts (Fast, efficient unblocking)
- Drain Repairs & All aspects of Drain Relining
- Home Buyers CCTV Surveys
- General & Commercial Crawler CCTV Surveys
- Septic Tanks, Drainage Fields & Treatment Plants
- Rainwater Soakaways & New Drainage Installations
- Water Main Repair & Installation
- Pitch Fibre Re-rounding and Bursting
Why Choose Us:
- Full transparency
- Clear communication and process with all clients
- Highly recommended local experts
- Workmanship backed by our company guarantee on all remedial work
- Full reports issued on request
- Insurance repairs undertaken
Learn more about our specific divisions:
You can find out more about our dedicated teams by searching online for Smart Drainz (for general drainage, CCTV & unblocking) or Smart Septic (for off-mains sewage, pump stations & tanks).
Alternatively, click the website button at the top of our profile!
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2023
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