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Smart Drainz Ltd

9.87/10

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Checkatrade member since July 2023

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

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Website

Services

Drain Relining
Soakaway Clearance
Drain Repair
Drain Installation
CCTV Surveys for Drains
Septic Tank Installation
Blocked Drains
Sewage Pump Maintenance
Sewage Pump Installation
Waste Water Treatment Plant Installations
24 Hour Drain Clearance
Emergency Drain / Sewer Clearance Service
Septic Tank Repair
Drainage Investigation

Customer Reviews

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9.87 /10

Based on 248 reviews over the past 12 months

Quality of work

9.86

Reliability

9.86

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended for its professional and efficient service, with customers often noting the team is knowledgeable, friendly, and provides clear communication. A small number of reviewers mentioned issues relating to quoting and the delivery of paid-for reports.

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Reviews (368)

10
Honest advice at no charge
Posted 1 day ago
I wanted some soil pipes and rainwater ground pipes checked out before I laid some paving as two pipes had some cracks in them. Ben came over to check everything and to possibly quote but he advised instead of some diy fixes that I could easily sort myself and the issues weren’t too bad. He saved me money by giving me his honest opinion. I would definitely call Ben back for any drain issues in the future.
Job location: SO19
10
Drain survey as part of property purchase
Posted 4 days ago
Excellent service - good communication, efficient, clear and detailed report provided with clarity of remedial work required.
Verified reviewer
Job location: PO16
10
Polite and insightful
Posted 5 days ago
Nick turned up the morning after reporting the issue, he was super helpful in identifying and explaining the issue we had with our drains. Turns out it was a bigger job for Thames water but I can confidently pass on the information. No charge as well 👍🏻
Verified reviewer
Job location: OX11
8.67
Good communication, knowledgable and efficient.
Posted 08 August
They unblocked a drain that had caused the toilet to drain slowly. Good communication, knowledgable and efficient. Same day service.
Verified reviewer
Job location: PO19
10
Clear communication and competitive price
Posted 08 August
Very happy with the fast response and very clear and detailed break-down of the costs involved in clearing the blocked drains on our driveway. The company quickly and efficiently did the work they were able to and then gave me the information I needed to contact the water board.
Verified reviewer
Job location: GU16
Response from Smart Drainz Ltd
Thank you Petra for your great feedback on our services These reviews go a long way in giving the next customer piece of mind that the quality of service they will receive is as standard good Extremely grateful The Smart Drainz team
9.67
Great company, good can do attitude
Posted 05 August
Very good service, repairs carried out in for short time frames. Very professional looking and can fully equipped for the team they were performing. Only downside was asking for the money the second the job was completed. Felt this ruined the experience and took the shine of the professional finish.
Verified reviewer
Job location: PO2
Response from Smart Drainz Ltd
Hi Sean thank you for your great review we do have a payment on completion policy which is quite normal but will look in to how we can improve on this and appreciate your feedback as it can only improve our business services Many thanks Smart Drainz team