Smart Drainz Ltd
Accepts Checkatrade Pay
Skills
- Drain Relining
- Soakaway Clearance
- Drain Repair
- Drain Installation
- CCTV Surveys for Drains
- Septic Tank Installation
- Blocked Drains
- Sewage Pump Maintenance
- Soakaways
- Blocked Toilets
Services
Customer Reviews
Write a review9.85 /10
Based on 123 reviews over the past 12 months
Quality of work
9.89
Reliability
9.85
Communication
9.83
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its rapid, efficient, and professional service, often highlighting the team's polite and communicative approach. Reviewers frequently mention the fast response times and the high quality of work from start to finish.
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Reviews (450)
10 Blocked Drains
Posted 2 days ago
Great to deal with , a brilliant service
Called Gavin at Smart Drainz - blocked soakaway with rainwater not draining (Rowlands Castle, Hampshire) He explained likely causes and odds of being able to resolve the problem by rodding / high pressure jet. Cody came today. Really good to deal with, assessed the problem, showed me camera views and unblocked the drain. Explained how to reduce future risks / options for more long-term solution. The visit took under 30 minutes. There was no charge. I was amazed. I will definitely come back to Smart Drainz if we need further drain work. Great service, inspires confidence, great business model.Verified reviewerJob location: PO910 CCTV Surveys for Drains
Posted 2 days ago
Drains Survey
The SmartDrainz inspector arrived on time and got to work immediately. He lifted all inspection chamber covers and performed an internal inspection of all drainage pipes using CCTV equipment. The covers were safely set aside while working on the chambers and attention was paid to safety. After completing the work, everything was left neat and tidy. I found the inspector to be very polite and social. He was happy to explain what he was doing and answer any queries. I was very satisfied with the service and would certainly recommend SmartDrainz Ltd for drains surveying.Verified reviewerJob location: GU1510 Drain Relining
Posted 3 days ago
Drain repairs
Smartdrainz were a pleasure to deal with from start to finish from Poppy in the office , to the manager, through to Cody the site operative and his coworker ( sorry I didn’t get the name). Everyone was polite, communicative, punctual & efficient and the work done cleaning, then relining a drainage run and replacing an interceptor was completed without any fuss despite the miserable conditions. Great company - happy to recommend.Verified reviewerJob location: BH2310 Blocked Drains
Posted 5 days ago
Fast professional service
They responded to my query almost immediately and had someone round the next day. They were very transparent on the pricing so there were no surprises, in fact it came out last than the original estimate and they did a complementary CCTV survey. Cody was excellent dealt with the issue quickly and was friendly and communicated well.Verified reviewerJob location: GU2110 Blocked Drains
Posted 6 days ago
Blocked drains - replaced soakaways
I needed two replacement soakaways on heavy clay soil. After doing a percolation test, Chris sent me a detailed quote with a diagram of the proposed design. I needed it fixed asap and they were able to come and do the job at short notice. They completed it in four days without any delays. I was very impressed with the team - they worked incredibly hard, were friendly and polite and always kept me informed on progress. They also tidied up at the end. We have since had some heavy downpours and the new soakaways are doing their job. Third time I've used them, would highly recommend!Verified reviewerJob location: RG2410 Drain Relining
Posted 05 June
Friendly People & Professional Company
Fantastic! Chris and Gavin of Smart Drainz Ltd were professional and friendly from the start and throughout. Arrived on time (with a courtesy call while en route). Carried out a CCTV investigation, diagnosed the issue within minutes and completed the works without any drama for the agreed price. Very happy to recommend to any customer and I’m keeping their card for sure.Verified reviewerJob location: PO17
Photos
Company Info
Owner
Christopher Blake
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: GB378771049
Welcome to Smart Drainz Ltd & Smart Septic
We are one of the most advanced and highly rated drainage and off-mains sewage companies in the South.
Operating a 24/7 emergency response service, all of our engineers have a minimum of 10 years of industry experience and use the most modern technology available.
Our core services include:
• 24/7 Emergency Callouts (Fast, efficient unblocking)
• Drain Repairs & All aspects of Drain Relining
• Home Buyers CCTV Surveys
• General & Commercial Crawler CCTV Surveys
• Septic Tanks, Drainage Fields & Treatment Plants
• Rainwater Soakaways & New Drainage Installations
• Water Main Repair & Installation
• Pitch Fibre Re-rounding and Bursting
Why Choose Us?
- Clear communication and process with all clients
- Highly recommended local experts
- Workmanship backed by our company promise on all remedial work
- Full reports issued on request
- Insurance repairs undertaken
Learn more about our specific divisions:
You can find out more about our dedicated teams by searching online for Smart Drainz (for general drainage, CCTV & unblocking) or Smart Septic (for off-mains sewage, pump stations & tanks).
Alternatively, click the website button at the top of our profile!
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2023
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