Smart Home Heating Limited
Bury St. Edmunds, Suffolk
Checkatrade member since 20195
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
Customer Reviews
Write a review10 /10
Based on 3 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (98)
10 Installation of New Boiler
Posted 1 day ago
From start to finish the project ran seamlessly, which was all credit to Ashley and his fellow colleague Billy, who were a delight to have appointed. Communication of process and subsequent explanation of operation was made all the more intelligible because of the detailed knowledge and passion with which we were put at ease with the transition. I would have no hesitation on recommending Smart Home Heating, certainly the best of this profession that I have come across.Verified reviewerJob location: CO1010 Boiler replacement
Posted 19 February
New boiler inserted, from checking the job out, through correspondence and actual work, have dealt with a very friendly, competent efficient and professional engineer. Explaining what he was doing through the procedure, going over the operation of the new boiler, and carrying out the work without disruption and leaving everywhere clean and tidy.Verified reviewerJob location: CO1010 Exceptional
Posted 27 September 2024
Ashley and his team at Smart Home Heating are exceptional. His knowledge of the latest regulations helped identify an incorrectly installed boiler flue, allowing us to get it replaced at no cost. Ashley is thorough in his checks and always recommends what’s best for the customer, never upselling. He even starts early to travel further out to us because he’s the only heating engineer we fully trust. He’s friendly and personable, and despite not seeing us for a year, he immediately noticed our new puppy, showing he values genuine client relationships. Highly recommended!Verified reviewerJob location: CO910 Smart Thermostat installation
Posted 07 December 2023
What a brilliant company! An all round great experience, fantastic customer service. Ashley and Billy attended my house to install a Hive Thermostat. Very polite, tidy and knowledgable. Ashley was so helpful taking the time and effort to explain the installation and how the system works using the phone app. It’s so rare these days to find a professional tradesperson to take the time to explain every detail. The price paid was extremely competitive. Well done guys keep up the good work and you will go far!Verified reviewerJob location: CO1010 Installation of Radiators
Posted 31 August 2023
Ashley installed 3 new radiators and all associated pipe work. Ashley was very professional, polite and I felt very comfortable with him in my home. All work was carried out to a great standard.Verified reviewerJob location: IP3310 Replacement of radiators and pipework
Posted 24 July 2023
Following the failure of an outdated system, all radiators and pipework had to be replaced. Smart Home Heating provided the most detailed estimate at a competitive price. After taking detailed measurements of each room, Ashley took time to explain everything to me. The job was completed exactly within the time frame booked and took less time to complete than expected. I am embarrassed to say that the carpets were probably cleaner when they left that when they arrived! I would not hesitate to recommend Smart Home Heating, a highly professional and friendly service.Verified reviewerJob location: IP29
Photos
Company Info
Owner
Mr Ashley Horn
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 314307146
Thank you for looking at our page. Ashley Horn of Smart Home Heating Ltd has worked in the gas industry for over 17 years and is a fully qualified Domestic Heating and Plumbing engineer, he is Gas Safe registered. Ashley is British Gas trained and prides himself on providing unrivalled levels of customer service and a fair price.
Smart Home Heating Ltd. provides the following services in Sudbury and surrounding areas:
- Central Heating servicing and repairs including emergency call outs
- Gas appliance servicing, repair and installation including boilers, fires, cookers and water heaters
- Landlord gas safety certificates
- Smart heating controls (e.g. Hive and Nest)
- Power flushing
- Hot water cylinders (including unvented)
- All aspects of domestic plumbing
- Bathroom installations
- Fixed price quotations
Please fell free to contact us to discuss your specific requirements and thanks for looking at our page.
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Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since 2019
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