Soft Touch Water Softeners Ltd
Services and skills
Household Water Treatment
3 skills
Purifiers
Water Filters
Water Softeners
Services
4 services
- Domestic Work
- Free Estimates
- Insurance Work Undertaken
- Cards Accepted
Customer reviews
Overall ratingin last 12 months
10Write a review- Workmanship
10 out of 10 10 - Tidiness
10 out of 10 10 - Reliability
10 out of 10 10 - Courtesy
10 out of 10 10 - Quote Accuracy
100 out of 100 100%
172 Total Reviews
The reviews below represent customers' views and not the views of Checkatrade
From quote to fitting, a great experience.
10Nathan explained everything very clearly, gave us good info and offered a great deal. Nathan also installed our water softener, added an extra shelf in the area and was also able to fix a small existing plumbing problem. Clean and tidy work. Punctual and courteous. Very happy with everything. Thank you. (April/May 2022 in TN240UZ)
Location: TN24Water Softener Fitted
10Verified ReviewFrom Paul's first visit, through Della's installation to Nathan reattending to make a change, as we requested.....all was smooth, communication was excellent, as was the work. All was done in excellent time. We are very happy with our soft water. We can see the difference with the washing of clothes, cutlery....and our own showering, on our skin and hair. We have been very impressed and grateful for the work that Soft Touch Water have done (even my husband, who was sceptical, is impressed with the change in his clothes!). We would thoroughly recommend this company from our experience!
Location: TN24Water softener installation
10Verified ReviewPaul explained everything that would be done at installation and how a water softener works. The work was done a week later by Della who was prompt, businesslike, thorough and cleared up after the installation was completed. I have no hesitation in recommending this company.
Location: CT1Fitting of new water softener
10Verified ReviewExcellent job, extremely pleased. Della arrived bang on time. No mess to clear up after she finished. The softener was fitted in my garage, so I lost no space from my kitchen cupboards at all. She ran the pipework under the kitchen cupboards and then out into the garage and back. Both of my sons are plumbers and one of them came to my house a few hours after Della finished. I still had the kick boards off and he got down to inspect the work. He then got up, stuck his hands in his pockets, nodded and said "Nice job!", which is about the best compliment a fellow trade will ever give.
Location: ME5Water softener and water filter installation
10Verified ReviewWe couldn’t be any happier with the whole experience with Soft Touch. Paul measured up and explained fully all the pros of having a water softener. The installation was carried out a couple of weeks later and the quality of workmanship by Della the plumber is outstanding. She fully explained how the system works and was all complete in a few hours. You would not have known she had been there. We had soft water throughout the whole house within a day or so and you can immediately notice the difference. No more limescale and the water tastes amazing. Highly recommend Soft Touch
Location: CT6Water softener installed and filter tap
10Verified ReviewWe have been looking at getting a water softener installed in the house for ages. Nathan came and discussed everything with us gave us the different options and pros and cons. We went for the filtered water tap as well. Della was brilliant. Arrived on time and was very neat and tidy. Really happy with the service we received. After care from Paul keeping us updated and checking everything was ok and reminding us of a few things Nathan told us but may have forgotten ha ha.
Location: ME9
Company profile
- OwnerMr Paul Southby
- Member Since2017
- Public Liability InsuranceSelf-Certified
- AddressChecked
- IdentityChecked
- Checkatrade T&C'sSigned
- VATYes: 754 4548 11
- Company typeLtd Company
Company info
Welcome to Soft Touch Water Softeners Ltd
We are a leading water softener supplier, and family run business. Paul and Janet established Soft Touch Water Softeners Ltd many years ago, and are authorised dealers for many manufacturers, and therefore can offer unbiased advice on the correct water softener for you and your family. We are based in Faversham and Herne Bay, and install water softeners and drinking filters throughout Kent. We are proud to give such a premium service at such an affordable price, and are happy to add our own personal touch to everything we do.
Our quality of work is second to none, just as we would expect in our own home.
Contact details
- Contact number01227 936695
- WebsiteVisit website