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Step in Time Chimney Services

9.98/10

Horsham, West Sussex

£1,000 guarantee T&Cs apply

Checkatrade member since August 2023

Skills

  • Emergency Chimney Sweep Service

Customer Reviews

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9.98 /10

Based on 35 reviews over the past 12 months

Quality of work

9.94

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, friendly, and efficient service. Reviewers frequently highlight their punctuality, excellent communication, and how clean and tidy they leave the property.

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Reviews (216)

  • 10

    Chimney Sweep

    Posted 01 October

    Efficient and thorough

    Karl was efficient, and extremely thorough cleaning our chimney. He left everything spotless. Good communication and a friendly man. Would definitely recommend.
    Verified reviewerJob location: RH20
  • 10

    Chimney Sweep

    Posted 30 September

    Good well informed and supportive service

    All arranged professionally with lots of notice. Karl did everything we'd asked and gave us some useful information for tye future. The fire is all clean tidy and he made some minor repairs.
    Job location: RH14
  • 10

    Chimney Sweep

    Posted 02 August

    Will be using same company next year!

    Karl was excellent. Polite, friendly and informative. Did a good job and lots of helpful advice. Will never try and sell you what you don't need. If you can do some maintenance repairs yourself to save money, he tells you how - and where to get what you need. Definitely use next year.
    Verified reviewerJob location: RH20
    John K
  • 10

    Chimney Sweep

    Posted 28 June

    Happy customer

    Delightful and prompt. Pleased to have found a new reliable business to look after our chimneys.
    Verified reviewerJob location: GU28
  • 10

    Chimney Sweep

    Posted 31 May

    Friendly, professional service.

    This was the first time that I used Step in Time for a sweep and service on my wood burner. They responded to my email and booked me in quickly, arrived when stated and carried out a thorough inspection and sweep. They charged exactly what they quoted, left no mess and Karl was a pleasure to deal with. Will definitely use next year. Thanks guys for a great service.
    Verified reviewerJob location: RH14
  • 10

    Chimney Sweep

    Posted 22 April

    Very friendly and professional service.

    Karl came out to sweep my chimney. Was very professional and friendly. Excellent service, would definitely recommend and use again in the future.
    Job location: RH12

Photos

Company Info

Owner

Mr Karl Maguire

Sole Trader

3 years on Checkatrade

VAT Registered

Yes: 482323105

Domestic WorkCommercial WorkFree EstimatesCards Accepted

A clean and efficient chimney is safer for you & your home.


Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:

  • Open & honest pricing
  • Attentive customer service
  • Timely communications
  • Essential safety advice & tips


Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.


We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.


Our chimney cleaning service includes:

  • An external inspection of the stack or flue from ground level
  • A visual inspection of your fire or log burner, to include recommendations of remedial work
  • A rotary power chimney sweep
  • A type 2 smoke test
  • Guidance on carbon monoxide safety and preventative measures
  • A certificate for insurance


We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.


This trade passed up to 12 Checkatrade vetting checks

Member since August 2023

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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