Step in Time Chimney Services
Horsham, West Sussex
Checkatrade member since August 2023
Services
- Emergency Chimney Sweep Service
Customer Reviews
Write a review9.94 /10
Based on 75 reviews over the past 12 months
Quality of work
9.93
Reliability
9.95
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this service for being professional, knowledgeable, punctual, and exceptionally clean. Reviewers also highlight the excellent communication and helpful advice provided throughout the job.
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Reviews (170)
10 Great Chimney Sweep
Posted 2 days ago
Very responsible, quick and clean. Did a great job.Verified reviewerJob location: RH210 Quick, efficient service & a lovely chap.
Posted 2 days ago
Great service from Nick. Friendly, efficient and well priced with excellent response time and communication. Sorted our problem very quickly and left the room spotless. Highly recommended.Verified reviewerJob location: KT2210 Excellent service
Posted 4 days ago
Service was over and above all expectations. Superb service, clean, friendly and thorough- we were really impressed with the expertise- for example explaining requirements for carbon monoxide alarm and suggesting products to prevent soot build up. We couldn’t recommend Step in Time more highly.Verified reviewerJob location: RH1210 Excellent chimney sweep
Posted 5 days ago
Excellent communication and arrived on time, very clean and swept the chimney well, very good advice and have already booked for next year, would definitely recommendVerified reviewerJob location: RH1310 Polite and efficient chimney cleaning
Posted 30 July
Very polite, tidy and efficient. Removed a bird's nest with no fuss or mess..................the whole process, from booking to completion, was completely stress-free from my perspective!Verified reviewerJob location: RH1410 Top service
Posted 26 July
Karl is both an excellent chimney sweep and a top bloke. Also fitted a cowl on the chimney for us. Both Karl and Katie are a delight to deal with. Highly recommended.Verified reviewerJob location: RH14
Photos
Company Info
Owner
Mr Karl Maguire
Sole Trader
2 years on Checkatrade
VAT Registered
No
A clean and efficient chimney is safer for you & your home.
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney cleaning service includes:
- An external inspection of the stack or flue from ground level
- A visual inspection of your fire or log burner, to include recommendations of remedial work
- A rotary power chimney sweep
- A type 2 smoke test
- Guidance on carbon monoxide safety and preventative measures
- A certificate for insurance
We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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