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Synergy Plumbing Services Ltd

9.54/10

Loughborough

£1,000 guarantee T&Cs apply

Checkatrade member since June 2022

Skills

  • Bathroom Designer
  • Bathroom Fitter
  • Disabled Bathrooms / Showers
  • Wet Rooms
  • Bathroom Supplier
  • Bathroom Showroom
  • Bathroom Cladding
  • Bathroom Mastic Sealant

Customer Reviews

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9.54 /10

Based on 41 reviews over the past 12 months

Quality of work

9.56

Reliability

9.59

Communication

9.49

What customers are saying

AI-generated from customer reviews over last 24 months

This company is frequently praised for its excellent communication and professional, friendly, and tidy engineers. A small number of customers have reported issues with the quoting process and unexpected costs.

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Reviews (130)

  • 10

    Water Leak Detection

    Posted 3 days ago

    leak detection.

    good work. good communication. good team.
    Verified reviewer
    Job location: LE2
    Shonith G
  • 10

    Bathroom & Kitchen Plumbing

    Posted 12 May

    Amazing Plumbers 10/10

    We had George come out to fit some taps in our bathroom and WC. He was amazing, as soon as he came in he put on boot covers to protect our floor and was super friendly. Hes done a great job and would definitely use again. Great and quick communication with the office too.
    Job location: LE12
    James J
  • 2.67

    Bathroom & Kitchen Plumbing

    Posted 05 May

    American fridge freezer

    I’ve used Synergy for 5–6 years for plumbing and boiler work. When I needed a fridge freezer connected without the correct pipe, they advised one from Amazon. It was wrong, poorly fitted, and I was told to find an adapter with no guidance. After no resolution, I fixed it myself. Follow-up support was dismissive, leaving me £216 out of pocket for an incomplete job.
    Verified reviewer
    Job location: DE74

    Response from Synergy Plumbing Services Ltd

    Thank you for your feedback. Prior to installation, you were advised that fridge freezer connections are appliance-specific and may require manufacturer fittings. This was clearly stated in the quotation and discussed before works were accepted & proceeded. We advised a universal fitting could be tried, but if unsuitable, the correct part would need to be sourced from the manufacturer. Once obtained, we offered to return free of charge to complete the connection. While you chose to complete this yourself, the advice and limitations were clearly outlined and agreed in advance.

  • 10

    Bathroom & Kitchen Plumbing

    Posted 23 April

    Bathroom sink leak

    Engineer explained the issue, and what he was doing at all times
    Verified reviewer
    Job location: LE3
    Anthony R
  • 10

    Plumbing Repairs

    Posted 14 April

    Sheilah, Very Satisfied Customer.

    They are 100% solid gold. They couldn't have done any better. They came to do a job three years ago and yet again proved themselves to be outstanding. They went above and beyond what they were expected to do. I would recommend them to anyone, and if I require plumbing again, I would choose them again.
    Job location: LE11
  • 10

    Bathroom & Kitchen Plumbing

    Posted 14 April

    Replace a shower

    Great communication, real value for money, excellent service,
    Verified reviewer
    Job location: LE9
    Jo G

Photos

Company Info

Owner

Mr. Samuel Burrows

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 266663177

Domestic WorkCommercial WorkFree EstimatesInsurance Work UndertakenCards Accepted

Synergy Plumbing Services have fast built a reputation for our reliability and competitiveness. We believe that when you go to the trouble of contacting a plumber, you should expect an engineer to arrive on time with no hassle.

At Synergy we pride ourselves on professionalism and we have the experience to back it up. Plumbing is one of our core services and we have been keeping customers happy for more than 8 years with over 30 years’ experience within the industry.

We only hire professionally qualified plumbers & heating engineers, and we can help with a wide range of issues from installing a tap all the way through to the installation or renovation of a new bathroom.


We stand by our work and offer a fantastic after-care service, with a friendly office team who will always be happy to help.

We can help you with the following works (We offer a wide range, so if your job isn't listed here get in contact with us)


  • Bathroom Renovations
  • Kitchen Renovations
  • Cloak Room Renovations
  • Wet Rooms
  • Boiler Conversions
  • Boiler Services
  • General Plumbing Repairs
  • Leak Diagnostics
  • Boiler Diagnostics and Repairs
  • Outdoor Tap Installations
  • Hot Water Cylinder Installations
  • Power Flushing
  • Radiators And Valves Replaced
  • Vat Free Installations For Qualifying Clients (Please contact us to discuss this)
  • Unvented Water Cylinders
  • Outdoor Showers
  • Kitchen, Bathroom & Utility Room Tap Replacements
  • Blocked Toilet and Sinks
  • Burst Pipes
  • Saniflo Installations
  • Plumbing installations
  • Tiling
  • Flooring
  • Underfloor Heating

We are a family run business and aim to provide the best possible service at a fair price, therefore we have so many customers return.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since June 2022

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  • County court judgement

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  • County court judgement

  • Enhanced business check

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