Thames Plumbing & Heating
9.49/10
Skills
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
Featured projects
Customer Reviews
Write a review9.49 /10
Based on 75 reviews over the past 12 months
Quality of work
9.59
Reliability
9.39
Communication
9.49
What customers are saying
AI-generated from customer reviews over last 24 months
The majority of customers praise the team for being professional, efficient, and tidy, often noting the high quality of their work and fair pricing. A small number of customers reported issues with communication and appointments being rescheduled.
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Reviews (75)
10 Shower Installation
Posted 1 week ago
Very happy with good uncomplicated clean work.
Very pleasant initial chat on WhatsApp once I confirmed the job with them it was very quick from dropping by for measurements, quote start and finish. Work was clean, quick and well executed. It took only 2 days and even some unexpected piping didn't stop them or slow them down.Verified reviewerJob location: CT171.33 Radiator Installation
Posted 02 August
Amending existing pipework suitable for future radiator.
Work was done, but by rude engineers who aggressively pushed for immediate payment which had not previously been communicated. No cleaning after their work, bits of materials and cuttings left, essentially a large mess was left for me to clean, tidy and throw materials away. Phoned to complain, received and apology, and was happy a promise was made as a compromise to fit the radiator once arrived. Now following up for them to fulfil their promise, I have been completely ghosted. I have been calling and messaging for several weeks, no response at all. Extremely disappointing, dont recommendVerified reviewerJob location: TN2RLee TResponse from Thames Plumbing & Heating
Hi Lee, I hope you’re well. I believe you may have the wrong company here. As we don’t have your name on file or any missed calls or communication with you. If you could please check would be great. But if you need any help with plumbing or heating please get in touch. Many thanks.
10 Bathroom & Kitchen Plumbing
Posted 31 July
Concealed toilet cistern wouldn’t stop filling
Scott responded to me posting the job within minutes, agreed an appointment time and messaged me to say he was on route. On inspection, access to the cistern was almost impossible but Scott found a way and completed the job to a very high standard and for a fair price. I would use Scott for any other plumbing jobs and would highly recommend Thames Plumbing and Heating to anyone elseVerified reviewerJob location: TN32RJames G10 Power Flushing
Posted 20 July
I am extremely happy with the service.
The proprietor is a really kind individual who is helpful, courteous, and honest. The Thames Plumbing & Heating crew installed a boiler for me, and I couldn't be happier with the outcome. Fantastic crew and outstanding service!Job location: BN13RHughes R10 Radiator Installation
Posted 18 July
We are extremely pleased with the radiator installation
We are really happy with Thames Plumbing & Heating Team's radiator installation. The engineers finished the work to a high grade, were professional, and arrived on time. They finished everything neatly, gave great advise, and communicated clearly. The service was dependable and reasonably priced, and the new radiators function flawlessly. Strongly suggested.Job location: ME4RBarry M10 Power Flushing
Posted 18 July
The boiler installation service has left us really happy.
The boiler installation service has left us really happy. For dependable boiler installation and heating services, the team is highly recommended because they were expert.Job location: TN34RHaiden M
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Company Info
Owner
Mr Benjamin Quinn
Sole Trader
Member since 2026
VAT Registered
No
24 Hour Call-outCards AcceptedDomestic WorkFree EstimatesInsurance Work UndertakenCommercial Work
At Thames Plumbing & Heating, we take real pride in delivering a professional, reliable service you can trust. We understand how important it is to have tradespeople who turn up on time, communicate clearly, and get the job done properly the first time—and that’s exactly what we aim to provide on every job.
With strong experience across all aspects of plumbing and heating, we handle everything from small repairs and maintenance to full system installations. Whether it’s fixing a leak, installing a new boiler, or upgrading your heating system, we approach every job with the same attention to detail and high standards.
We believe in honest advice, fair pricing, and clean, tidy workmanship. Respecting your home is just as important to us as the quality of our work, so we always leave the space as we found it.
Customer satisfaction is at the heart of what we do. Much of our work comes from repeat customers and recommendations, which we see as a reflection of our commitment to reliability and quality service.
If you’re looking for a dependable plumbing and heating engineer who takes pride in their work, Thames Plumbing & Heating is here to help.
At Thames Plumbing & Heating, we cover a wide range of plumbing and heating services to keep your home running smoothly.
Our work includes radiator installations and upgrades, fitting TRV radiator valves, pipework repairs and replacements, and full plumbing system maintenance.
We also provide fast-response emergency callouts, toilet repairs and installations, tap repairs and replacements, as well as unblocking sinks and general drainage issues.
No job is too small—we’re committed to delivering a prompt, reliable service with quality workmanship every time.
This trade passed up to 12 Checkatrade vetting checks
Member since March 2026
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