Thames Plumbing & Heating
Skills
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
Featured projects
Customer Reviews
Write a review9.56 /10
Based on 72 reviews over the past 12 months
Quality of work
9.61
Reliability
9.47
Communication
9.58
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional service, high-quality workmanship, and clear communication. A small number of customers mention initial scheduling issues, noting that these were resolved promptly.
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Reviews (72)
7.67 General Plumbing
Posted 1 day ago
Outside leak
They managed to unblock drain that caused the leak, but it quickly came back because they didn’t bother to properly clear out the drain. Had to end up doing it myself and it was expensive in the first place for 30mins work.Verified reviewerJob location: BN2RRedd MResponse from Thames Plumbing & Heating
Hi Redd, hope your well. I believe that you have mistakenly us for another company. Thank you.
10 Radiator Installation
Posted 2 days ago
We are extremely pleased with the radiator installation
We are really happy with Thames Plumbing & Heating Team's radiator installation. The engineers finished the work to a high grade, were professional, and arrived on time. They finished everything neatly, gave great advise, and communicated clearly. The service was dependable and reasonably priced, and the new radiators function flawlessly. Strongly suggested.Job location: ME4RBarry M10 Power Flushing
Posted 3 days ago
The boiler installation service has left us really happy.
The boiler installation service has left us really happy. For dependable boiler installation and heating services, the team is highly recommended because they were expert.Job location: TN34RHaiden M8 General Plumbing
Posted 4 days ago
Fix immersion heater
All good, job completedVerified reviewerJob location: TN38RLynne B10 General Plumbing
Posted 11 July
Shower leak
Quick and efficient, completed the job. Helpful and friendlyVerified reviewerJob location: ME14RJoanne S0 General Plumbing
Posted 08 July
Plumber Removed Pipework Without Explanation and Refused to Rectify Without Further Payment
The plumber removed a section of pipework between the ball valve they had installed above the stop tap and the main water tank, preventing us from restoring the water supply to the tank. While in the loft, I noticed the missing pipe and asked if it was related to their work. Before leaving, the plumber advised us to restore the supply by opening the ball valve with a flat-head screwdriver and then turning the isolation tap below it. We only discovered the pipe had been removed when attempting this. The plumber also leaked oil onto our driveway and later insisted we would have to pay againVerified reviewerJob location: ME8RThomas B
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Company Info
Owner
Mr Benjamin Quinn
Sole Trader
Member since 2026
VAT Registered
No
At Thames Plumbing & Heating, we take real pride in delivering a professional, reliable service you can trust. We understand how important it is to have tradespeople who turn up on time, communicate clearly, and get the job done properly the first time—and that’s exactly what we aim to provide on every job.
With strong experience across all aspects of plumbing and heating, we handle everything from small repairs and maintenance to full system installations. Whether it’s fixing a leak, installing a new boiler, or upgrading your heating system, we approach every job with the same attention to detail and high standards.
We believe in honest advice, fair pricing, and clean, tidy workmanship. Respecting your home is just as important to us as the quality of our work, so we always leave the space as we found it.
Customer satisfaction is at the heart of what we do. Much of our work comes from repeat customers and recommendations, which we see as a reflection of our commitment to reliability and quality service.
If you’re looking for a dependable plumbing and heating engineer who takes pride in their work, Thames Plumbing & Heating is here to help.
At Thames Plumbing & Heating, we cover a wide range of plumbing and heating services to keep your home running smoothly.
Our work includes radiator installations and upgrades, fitting TRV radiator valves, pipework repairs and replacements, and full plumbing system maintenance.
We also provide fast-response emergency callouts, toilet repairs and installations, tap repairs and replacements, as well as unblocking sinks and general drainage issues.
No job is too small—we’re committed to delivering a prompt, reliable service with quality workmanship every time.
This trade passed up to 12 Checkatrade vetting checks
Member since March 2026
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