Skills
- Pond Maintenance / Cleaning
Services
Customer Reviews
Write a review9.77 /10
Based on 67 reviews over the past 12 months
Quality of work
9.78
Reliability
9.82
Communication
9.72
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this business as professional, knowledgeable, and friendly, delivering an excellent standard of work on everything from pond cleans to full builds. The team is highly recommended for their great communication, helpful advice, and for leaving everything tidy afterwards.
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Reviews (356)
10 Pond Maintenance / Cleaning
Posted 4 days ago
Amazing Transformation
Wow what an amazing job Natalie did on our pond It looked like peasoup and the fish had all but dissapeared The water lillies had taken over and we just felt like giving up and filling the pond in Natalie arrived and four hours later we had a crystal clear pond with just a couple of baskets of water lillies and our fish swimming around with a new lease of life Highly recommend this company you will not be dissapointedVerified reviewerJob location: CT1910 Pond Maintenance / Cleaning
Posted 25 May
Fully relined pond
I would highly recommend The Pond Guy, We had 3 teams all were polite, professional and extremely careful to tidy up after their finish the job Our pond of 25 years, looks new and now does not leak Great work, 5 starsVerified reviewerJob location: BR6RSharon K10 Pond Maintenance / Cleaning
Posted 18 May
Highly Recommend That Pond Guy
Our pond was in a very poor condition when I contacted That Pond Guy during the bank holiday weekend early May. I was pleasantly surprised when Matt contacted me the same day with a full breakdown of costs and recommendations. Apart from a complete empty, clean and refill, we really needed a new pump and filter. Fast forward to Ashley arriving just over a week later who worked really hard in heavy rain showers to complete the work. He was professional and friendly and left the pond and surrounding area clean and tidy. I am delighted with the results and would definitely use them again.Verified reviewerJob location: CT1110 Pond Maintenance / Cleaning
Posted 08 May
If you need your pond cleaned, then call "That Pond Guy"
I would highly recommend That Pond Guy to anyone who has a pond, I got a text on the day they were due giving me an arrival time which they met, they carried out the pond clean to a high standard. The guys were very professional and gave me some sound advice on how to keep my pond clean and healthy. When they left they left no mess and I was left with a clean and healthy pond.Verified reviewerJob location: ME89.67 Pond Maintenance / Cleaning
Posted 30 April
As above
I was rather surprised and very pleased to see 2 women, Natalie and Charlotte who came to sort out my damaged, empty, overgrown pond. They worked really well as a team and were very efficient, thoughtful and attentive to my foibles and made the final pond environs look wonderful and neat before they left. I would highly recommend 'That Pond Guy's (women!) Claire WyattVerified reviewerJob location: RH189 Pond Maintenance / Cleaning
Posted 24 April
Clean pond
We were very pleased with the pond cleaning service we received today The murky pond was sparkling clean when Natalie and Ash were finished, They are a lovely couple very professional and efficient,would certainly recommend them.Matt was very helpful and kept in touch with us with our enquiries.Job location: RM14
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy, your trusted specialist for pond cleaning, pond maintenance, and custom pond building across Kent, London and the South East. Whether your pond needs a thorough clean, professional koi pond construction, or specialist fibreglass lining, we provide practical, expert solutions designed to keep your pond clear, healthy, and thriving.
Alongside domestic garden ponds and koi ponds, we also work on large ponds and lakes, offering ongoing maintenance and supplying high quality pond equipment to support long term water quality and reliability.
Founded in 2021 and based in Burham, Kent, That Pond Guy has built a strong reputation as a trusted pond contractor, now supported by over 400 five star customer reviews from homeowners, estates, and organisations across the South East.
The business was built on a genuine passion for ponds, with hands on experience in koi ponds and water feature maintenance shaping the practical, detail focused approach applied to every project today.
Over time, That Pond Guy has grown into a dedicated team of pond specialists. We now operate multiple pond cleaning and maintenance teams, alongside a separate pond building and construction team, allowing us to deliver everything from routine pond care through to complex bespoke builds efficiently and reliably.
We proudly work across Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire, delivering professional pond cleaning, maintenance, and building services tailored to each pond’s individual needs, from small garden ponds through to large natural lakes.
Get in touch today for a free quote and let That Pond Guy look after all aspects of your pond with experienced workmanship and honest advice.
This trade passed up to 12 Checkatrade vetting checks
Member since June 2021
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