That Pond Guy LTD
Burham
Checkatrade member since June 2021
Services
- Pond Maintenance / Cleaning
Customer Reviews
Write a review9.79 /10
Based on 82 reviews over the past 12 months
Quality of work
9.8
Reliability
9.8
Communication
9.62
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe the service as professional, reliable, and high-quality, often complimenting the team's knowledge, friendliness, and clean work. A small number of reviewers have raised concerns about communication and the final quality of work.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (311)
10 Fish Pond Transformation
Posted 14 August
Matt and the team have completely trasnformed our pond. We have nothing but postive words to say about them. Communication with Matt was first class and always turned up exaclty when they said they would and all of them were polite and really good natured. Their work was efficient and to the highest quality and always offered guidance and advice to what work to carry out. They were also super clean and left the area spotless. We cannot recommend That Pond Guy enough - absolutely top class!Verified reviewerJob location: EN410 High quality work and very friendly
Posted 14 August
We had a pond relined that was leaking. Quote was competitive, work done quickly and to a high quality and very friendly workersVerified reviewerJob location: BR59 Professional
Posted 12 August
Job location: TN30Professional and competent. Arrived on time and did the job as required.10 Fish pond
Posted 07 August
Have finally found a company who know what they are doing where fish and fish ponds are concerned.My pond is now looking good ,fish very happy and growing instead of dying.would recommend them to anyone looking for a comptedent companyVerified reviewerJob location: TN154 Poor service
Posted 03 August
Disappointed customer. The team who came to work on my pond did a decent job of cleaning it out. However the net wasn't fitted properly to the back of the pond and sagged into the water. When the net was tightened a gap was created allowing the local heron to attack the fish. When I asked when they would be back to fix it I was told they didn't have any local jobs. The net was the most important part of the job. I've had to add an additional net which is very unattractive.Verified reviewerJob location: CT5Response from That Pond Guy LTD
Glad you were happy with the clean. You mentioned the heron was landing, walking on, and taking off from the net, which caused the sagging and damage. This wasn’t due to poor workmanship. We advised better deterrents and returned 3 times free of charge.
10 Professional and reliable
Posted 01 August
Job location: DA9Our leaking pond was emptied, cleaned out and relined with fibreglass with a final black coating. It looks great. All work was done professionally and to the timescale promised. Communication with Matt was easy, polite and prompt all through the job from initial contact to final completion. We are very pleased with the result and wouldn’t hesitate to recommend That Pond Guy.
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy! We’re a professional pond contractor company offering comprehensive pond services, from pond cleaning, pond maintenance, and custom pond building to specialised pond fibreglassing, pond equipment supplies, and more. Our mission is to deliver exceptional results for each pond we work on, ensuring pristine water quality and vibrant, healthy environments for your fish—all at a competitive price.
I’m Matt Adlington, from the picturesque village of Burham in Kent. Since founding That Pond Guy in 2021, I've turned my passion for ponds and fish into a trusted service with over 400 online reviews, helping pond owners across the South East create and maintain beautiful aquatic spaces. My journey began in 2018 with the construction of my own pond, which sparked my commitment to sharing my expertise and understanding of what it takes to keep ponds clear, healthy, and teeming with life.
Though based in Kent, we proudly extend our expert pond care services across the entire South East, providing pond maintenance, building, and more in Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire. Each pond is unique, and we treat it as such—whether it’s a koi pond, wildlife pond, or large natural garden pond or lake, we bring the same level of care and dedication to every project.
Contact us today for a free quote, and let That Pond Guy take the hassle out of your pond care!
This trade passed up to 12 Checkatrade vetting checks
Member since 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks