Skills
- Pond Maintenance / Cleaning
Customer Reviews
Write a review9.85 /10
Based on 61 reviews over the past 12 months
Quality of work
9.84
Reliability
9.87
Communication
9.85
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the team for being professional, polite, and delivering work to a very high standard. The company is also frequently commended for its excellent communication, tidiness, and the great care taken with customers' fish.
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Reviews (368)
10 Pond Maintenance / Cleaning
Posted 1 day ago
Efficient and reliable, the pond looks amazing.
I can highly recommend That Pond Guy, we had a tricky/challenging pond and had struggled for a while to find anyone to help us make it watertight, the work was carried out professionally and efficiently.Verified reviewerJob location: CT210 Pond Maintenance / Cleaning
Posted 4 days ago
Pond fiberglass lining
The That Pond Guy team recently rendered and then installed a fiberglass lining to our garden pond. Delighted with a first class service - prompt, polite and high quality.Verified reviewerJob location: NW310 Pond Maintenance / Cleaning
Posted 5 days ago
The pond guy
All work completed to a high standard and after sales service was excellent. Would recommend this companyVerified reviewerJob location: ME210 Pond Maintenance / Cleaning
Posted 1 week ago
Brilliant & helpful
I can’t say enough positive things. I was very badly let down by another trader and these guys stepped in last minand saved the pond (and more importantly my fish) at short notice in the middle of a drought. Thank you so much.Verified reviewerJob location: CT1210 Pond Maintenance / Cleaning
Posted 16 July
They were great
My pond hadn't been deep cleaned for many years, i contacted Matthew at That Pond Guy , after sending him photos and measurements of the pond he gave me a price which I was happy with, an appointment was made and Charlotte and Natalie came to do the job , polite and professional during the time they were here ,explaining what they were doing all through the process. They cleaned all the mess as they went along and I am very very pleased with finished job. Definitely use this company again without a doubt. Thank you Matt and the team Susan NobregaVerified reviewerJob location: EN89.33 Pond Maintenance / Cleaning
Posted 10 July
Pond Refurbishment
We had our pond brought back to life by That Pond Guy. The pond was relined and the waterfall fibreglassed to make it usable again. The team also installed a new pump and UV filter. The work was extremely high standard and the team were very professional. They moved all our fish with care and repotted all the plants before reinstating the pond. Strongly recommend.Verified reviewerJob location: TN13
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy, your trusted specialist for pond cleaning, pond maintenance, and custom pond building across Kent, London and the South East. Whether your pond needs a thorough clean, professional koi pond construction, or specialist fibreglass lining, we provide practical, expert solutions designed to keep your pond clear, healthy, and thriving.
Alongside domestic garden ponds and koi ponds, we also work on large ponds and lakes, offering ongoing maintenance and supplying high quality pond equipment to support long term water quality and reliability.
Founded in 2021 and based in Burham, Kent, That Pond Guy has built a strong reputation as a trusted pond contractor, now supported by over 400 five star customer reviews from homeowners, estates, and organisations across the South East.
The business was built on a genuine passion for ponds, with hands on experience in koi ponds and water feature maintenance shaping the practical, detail focused approach applied to every project today.
Over time, That Pond Guy has grown into a dedicated team of pond specialists. We now operate multiple pond cleaning and maintenance teams, alongside a separate pond building and construction team, allowing us to deliver everything from routine pond care through to complex bespoke builds efficiently and reliably.
We proudly work across Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire, delivering professional pond cleaning, maintenance, and building services tailored to each pond’s individual needs, from small garden ponds through to large natural lakes.
Get in touch today for a free quote and let That Pond Guy look after all aspects of your pond with experienced workmanship and honest advice.
This trade passed up to 12 Checkatrade vetting checks
Member since June 2021
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