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Thaw Out Heating and Plumbing Limited

9.94/10

Epsom

Checkatrade member since February 2025

Services

  • Bathroom & Kitchen Plumbing
  • Blocked Baths
  • Blocked Sinks
  • Blocked Toilets
  • Emergency Plumber Service
  • General Plumbing
  • Pipe Fitter
  • Plumbing Repairs
  • Power Flushing
  • Radiator Installation
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Installation
  • Shower Repair
  • Tap Repair
  • Thermal Dynamics
  • Underfloor Heating Installation
  • Underfloor Heating Repair
  • Water Leak Detection
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Water Pumps Repair

Customer Reviews

Write a review

9.94 /10

Based on 6 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

9.83

Reviews (6)

  • 10

    Electric shower replacement

    Posted 4 days ago

    Mark has done a very good job replacing an existing electric shower with a new model. All the work has been done on professional level, the place was left clean and tidy. Mark was friendly, polite and helpful in communicating the job progress.
    Verified reviewer
    Job location: SM5
  • 9.67

    Efficient shower replacement and tiling

    Posted 21 July

    Efficient shower replacement. Team arrived promptly, job completed, everything left clean and tidy. Good choice of replacement fitting which met our needs. New fitting works well, tiling neat and complete. Competitively priced.
    Verified reviewer
    Job location: KT3
  • 10

    Radiator Installation

    Posted 07 July

    Mark came and fitted some radiators in my loft extension and was amazing! He was so quick, efficient and professional. Can’t recommend him enough! He responded quickly to my enquiry, quoted me within 24 hours of viewing my house and commenced work within a week. Will definitely be using him again!
    Job location: SM4

    Response from Thaw Out Heating and Plumbing Limited

    Thanks, we look forward to working with you again! :)

  • 10

    Replacing the loo.

    Posted 17 June

    The loo was hardly flushing . Initial communication was about just replacing the cistern - to save costs. It became apparent that this was not possible & so a new loo was chosen in full consultation with Mark who presented different options. The loo was replaced promptly & the tenants were very happy with the whole speedy process.
    Verified reviewer
    Job location: SW17

    Response from Thaw Out Heating and Plumbing Limited

    Thankyou for your positive feedback, we look forward to working with you again soon! :)

  • 10

    New Shower

    Posted 13 June

    Initial contact with Mark was pleasant. Appointment set and he popped over to have a look at the job (Friday cop) and got he quote first thing the next working day. We also clarified the brand and materials proposed and agreed the quote. Works started and what seemed to be slow progress was actually making sure that the prep works were done correctly. The end result, beautifully fitted shower!
    Job location: SM3

    Response from Thaw Out Heating and Plumbing Limited

    Thank you for your positive feedback. We’re glad you’re satisfied with our service and appreciate you taking the time to share your experience. :)

  • 10

    Kitchen plumbing - leak investigation

    Posted 12 June

    A great experience. Engineers were on time. They were knowledgeable, providing explanations for everything they did or investigated.
    Verified reviewer
    Job location: SW16

    Response from Thaw Out Heating and Plumbing Limited

    Thank you for your positive feedback. We’re glad you’re satisfied with our service and appreciate you taking the time to share your experience :)

Photos

Company Info

Owner

Mr Mark Thaw

Ltd Company

Member since 2025

VAT Registered

No

Commercial WorkDomestic WorkInsurance Work Undertaken

At Thaw Out Heating and Plumbing, we take pride in delivering reliable, high-quality plumbing and heating services across London and Surrey. With years of hands-on experience, we specialize in boiler installations, servicing, and repairs, as well as all aspects of domestic plumbing. We’re committed to honest advice, efficient service, and customer satisfaction. Fully qualified and Gas Safe registered, you can trust us to keep your home safe, warm, and running smoothly.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2025

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

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