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The Drain Experts (Southern) Ltd

9.87/10

Fordingbridge, Hampshire

Checkatrade member since March 2016
5

Services

  • 24 Hour Drain Clearance
  • CCTV Surveys for Drains
  • Septic Tank Emptying
  • Waste Water Treatment Plant Installations
  • Drain Installation
  • Septic Tank Installation
  • Drain Repair
  • Drainage Investigation
  • Sewage Pump Installation
  • Blocked Drains
  • Soakaway Clearance
  • Emergency Drain / Sewer Clearance Service

Customer Reviews

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9.87 /10

Based on 32 reviews over the past 12 months

Quality of work

9.94

Reliability

9.88

Communication

9.58

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its rapid, professional, and efficient service, with many highlighting the team's friendly approach and clear explanations. A small number of reviewers noted that communication regarding the charging policy could be improved.

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Reviews (411)

  • 10

    Excellent Service for the drain experts Fordingbridge

    Posted 1 week ago

    John and Cameron can the same day, they were polite, knowledgeable about the problem and solution and did the work quickly and effectively. Would use again.
    Verified reviewer
    Job location: SP6
  • 10

    Friendly professional service for a blocked drain.

    Posted 07 August

    Rang in the morning regarding a non-emergency blocked drain. Was quoted an hourly rate and told that someone could be there sometime after 3 in the afternoon. John arrived around 3:20 and had the drain flowing again within 5-10 mins. He then spent a good while checking the layout of the system and state of the pipework. He even found a manhole that I didn't know I had as it was buried under grass. All the while he was very happily explaining what he was doing and why. The bill came the next day and I was very pleased to see that it had stayed within one hour. Very good experience throughout.
    Verified reviewer
    Job location: SP6
  • 10

    Very good experience with The Drain Experts

    Posted 04 August

    John and Alfie were terrific, Dan in the office was also very efficient and responsive. I would phone them straight away if I had another drainage issue of any kind at my work premises or home. Thank you guys and my apologies it has taken me so long to write this review, which I promised to do, so better late than never as the saying goes! Zoe
    Job location: SP5
  • 10

    Exceptional service

    Posted 22 July

    1st class company, sent an technician out within 2 hours., on a Sunday afternoon. Matt was a very kind & considerate guy & worked diligently to clear the drainage system & to find the cause of the problem. He was very helpful explaining that l was actually on a joint drainage system with my neighbour. He contacted Wessex Water before he left explaining about the damage to the sewer pipe, in the road, by another contractor. I have since had 2 separate people come to check out the problem. Exceptional service, which l am very grateful for, thank you very much Matt.
    Verified reviewer
    Job location: BH24
  • 10

    Drain survey with a view to installing new drain

    Posted 01 July

    The guys turned up on time, took their time doing the survey and explained, from the survey, how best to carry out the work required. I received the quotation a week later.
    Verified reviewer
    Job location: SP5
  • 10

    repair to drain under my driveway

    Posted 23 April

    were timely did a good job and left my drive spotless
    Verified reviewer
    Job location: SO52

Photos

Company Info

Owner

Mr Stuart Bradford

Ltd Company

9 years on Checkatrade

VAT Registered

Yes: 233278414

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Introduction to:-

The Drain Experts Ltd

The Drain Experts Ltd is based on the edge of the New Forest in Hampshire covering an area of Dorset, Wiltshire and Hampshire. The Drain Experts operate with highly knowledgeable members of staff with years of experience in all areas of drainage. Amongst their clients are Local Authorities & others contracted to them, plus insurance works and companies in the construction industry.

  • We have teams who specialize in CCTV investigation work, 24 hour unblocking, high pressure water jetting, servicing of sewerage treatment plant & pump stations, water leak repairs, no dig technology and excavations. We are certified to carry out and supervise excavation works within the footpath and highway.
  • Our CCTV maintenance vehicles carry out CCTV surveys, pre-purchase surveys, HPWJ, root cutting, pitch fibre re-rounding and relining.
  • Surveys carried out have a full written report showing any recommendations, plan, log sheets and CD.
  • We have invested in the latest no dig technology and can reline pipe work up to 100 metres in length in one installation. We can also carry blind shots i.e. to the Local Authority Sewer and carry out lateral cutting.
  • We are able to re-round & reline pitch fibre pipe work alleviating the need to excavate.
  • We carry out excavations for drain repairs, soakaway problems and install septic tanks, sewerage treatment plants and pump stations.
  • A typical project is initiated by a personal visit and a written assessment of our findings together with a detailed solution and fixed price quotation.
  • Our engineers are fully trained and experienced in their duties and are equipped with the right tools, equipment and safety gear to provide the complete service. They are fully aware of Health and Safety and are First Aid qualified.

The company is ISO-9001 certified and monitored to give customer satisfaction. More assurance that we are committed to solving your problems, efficiently and with a minimum disruption. We are also a member of Checkatrade.

For further information then please visit our web site: www.thedrainexperts.co.uk

Accreditations and awards

CHAS
CHAS
Constructionline
Constructionline

This trade passed up to 12 Checkatrade vetting checks

Member since 2016

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