The London Renovation

Reviews (9)

• 4

  Posted 04 April 2022

  Disappointing!

  Sadly, Paolo is not well suited to this work. He attended an initial visit and gave me a fair overall quotation and then after 5 days, surprised me by adding 15K to the quotation. I questioned certain labour prices, compared with other quotations, he was abrupt and insisted that any other builders are not the same quality. I lost a whole week just waiting for him to get back to me and quote me, and in the end, he wouldn't even have a reasonable conversation to try and come to an agreement. Instead, he just sends an email to cancel which is extremely unprofessional and unreliable.
  Verified reviewer

  Job location: SW18

  Response from The London Renovation

  Unfortunately, this customer has been very Incorrect with all this Feedback! His send me a message and I had replied the job was in £ 38.000 but I’m still working on the quotation, In the end, the quotation hit the Value of £50.000 for a new bathroom, new kitchen, spray painting all the house, new wooden flooring, new boiler, beam to open plan kitchen, also I added for free, new wooden bathroom windows, painting all the others windows outside. He tried to put my price down so many times, it was unacceptable. You are right I just cancel because I was no comfortable to do the job for him. The term his used is not acceptable. (“You won’t do magic in my house, boss, you are not the best!") I really avoid working for any person who's cant respect me or my job. I order wooden flooring samples for him, check the kitchen in the shop and I also lost one week of my time and I’m not complain for my decision to not continue to make the deal with him.

• 10

  Posted 13 February 2022

  Built alcove shelves and cabinets

  We are thrilled with our new cabinet and shelving units, it has completely updated our room and given us plenty of storage. Paulo took our ideas, developed plans and discussed the options. He was clear on the price from the start. His work is of a very high standard and he hasn’t stopped working until I was completely happy, popping in at the weekend to ensure the job was finished. I would definitely recommend Paulo. He has now completed a few projects for us and having known him for over 12 years, I can confirm how honest, skilled and hardworking he is.
  Verified reviewer

  Job location: KT17
• 3

  Posted 23 November 2021

  Unimpressed

  Poor communication, unable / unwilling to provide illustration of instructed works, spurious accounts of payment problems to press me to make payment outside of payment providers Buyers Protection. Claims of Calls held with payment provider did not appear genuine. Concerned that the Project would not have been delivered or delivered on time. 10 days of time wastage and messing about so unfortunately I can not recommend this chap and strongly suspect that there was something untoward here.
  Verified reviewer

  Job location: SW4

  Response from The London Renovation

  This Client would like to pay me on PayPal, I register on PayPal but never receive the email verification and I was no able to have the deposit. Frustration for both parts ! If the client can t afford to pay into my business bank account £450.00 what's the point to do the job ? I cancel and also his kept my Dulux Professional Trade Colour Palette worth £ 55.00

• 9.75

  Posted 04 June 2019

  Bespoke cabinetry

  Done as asked, great quality and attention to detail.
  Verified reviewer

  Job location: Not Available
• 10

  Posted 04 June 2019

  New kitchen fitted.

  Large bespoke kitchen. Incredible attention to detail. Paulo is a skilled carpenter and indeed craftsman. I have never known such incredible ‘can do’ attitude, politeness and dedication to getting an excellent finish. I genuinely believe getting workman who work to this standard is very difficult and as a perfectionist myself I feel very grateful I found Paulo.
  Verified reviewer

  Job location: Not Available
• 9.75

  Posted 04 June 2019

  Bespoke cabinetry

  Done as asked, great quality and attention to detail
  Verified reviewer

  Job location: Not Available