Town & Country Roofing Services Ltd

Reviews (5)

• 0

  Posted 19 September 2020

  Repair roof leak

  Carried out a questionable repair for a roof leak affecting my bathroom. Had to contact them again as water came back in two weeks later at exactly the same spot as it did before. They came back out and came up with another reason for the leak. Despite me parting with £2018 two weeks previously they wanted another £4500 or £1904 both excluding vat to rectify the problem. I called another two independent roofing companies and I was told by both that they had overcharged me for the work carried out and did did not resolve the issue with the leak. I have raised a complaint with NFRC.
  Verified reviewer

  Job location: FK2

  Response from Town & Country Roofing Services Ltd

  Arrived at property following a telephone call, found there to be a strong smell within the property but no evidence of water penetration. Advised by client that the new dormer construction was perfect and that the defect was out with same. Inspected property and found defects to gutter and bonding gutter to mutual property Agreed with client extent of works costed same and was accepted and the works carried out correctly. Sometime later we a were advised that water was still entering property, still no clear signs within the property, this time inspected the dormer and found numerous defects in the tiling and lead, all of which would permit water to enter property, completed a water test and proved our comments Provided estimate, by was declined Another contractor arrived and altered an aluminium soaker to the vertical side of the dormer, suggested that this was the only defect, given this repair to be correct we would suggest that water had been entering the property since day one of the completed dormer Given that we were directed away from the dormer, we offered an estimate for repair works to defective areas of the roof that could be seen This in no way was an estimate to eradicate water penetration.

• 10

  Posted 01 June 2020

  Remove excess moss, spray moss retardant, clean gutters, roof ventilation (14 vents). Existing ridge investigated - supplied and screw fixed copper strip to top of ridge line.

  Excellent service prior to work commencing, great eye for details. Work completed quickly but thorough our problems with dampness solved.
  Verified reviewer

  Job location: G68
• 10

  Posted 09 September 2019

  Replaced lead, re-tiled.

  Excellent service, would happily recommend them to anyone.
  Verified reviewer

  Job location: Not Available
• 8.5

  Posted 30 August 2019

  Roofing and guttering.

  Excellent company.
  Verified reviewer

  Job location: G67
• 10

  Posted 28 August 2019

  Fixed a leakage

  Cannot fault them. Carried out the work quickly and without any problems.
  Verified reviewer

  Job location: G67