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Trustmark Roofing & Building

9.69/10

Washington

Checkatrade member since January 2018
5

Services

  • Gutter Repair
  • Concrete / Finlock Guttering
  • Fascia / Soffits Replacement
  • UPVC Guttering
  • Concrete / Finlock Gutter Replacement
  • Emergency Fascia / Soffits / Guttering Service
  • Fascia / Soffits Repair

Customer Reviews

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9.69 /10

Based on 162 reviews over the past 12 months

Quality of work

9.81

Reliability

9.73

Communication

9.49

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their excellent workmanship and professional, hardworking teams. A small number of reviewers mentioned that communication during the quoting stage could be slow and that some quotes were higher than expected.

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Reviews (703)

  • 10

    Amazing Work!

    Posted 6 days ago

    Had a fabulous experience with Trustmark after someone else did work that damaged our roof. Lee was honest and talked us through everything. We ended up having a flat roof replaced and it is absolutely amazing. Both Craig and Kyle are magicians with their work. We plan on using them again to replace our old roof later next year!
    Verified reviewer
    Job location: SR2
  • 10

    New Slate Tiled Roof

    Posted 05 August

    We had the entire roof replaced with slate tiles. The roofers (Gary, Gary and Ian I think?) were very thorough and hard working, and also answered any questions that I had. I was also very impressed that someone (Ross) came round on the very rainy Saturday halfway through the works to climb up and check/ensure all was watertight and secure (it was), which reassured me greatly. The new roof looks wonderful.
    Verified reviewer
    Job location: NE30
  • 10

    New Front Door Canopy

    Posted 31 July

    Kane and Aaron built a bespoke front door canopy that matched the original in size, shape and colour. The canopy was manufactured from timber. The standard of workmanship was excellent and the final job looked really good. The whole process from quoting to final inspection was streamlined and efficient . The whole process was 3 weeks. Overall very pleased and will use Trustmark again if needed in the future.
    Verified reviewer
    Job location: SR2
  • 8.33

    replaced eave tiles as came loose around the house

    Posted 23 July

    Very good work
    Verified reviewer
    Job location: NE61
  • 10

    A*

    Posted 21 July

    Found trustmark very helpful. From the inital turn up of the rep to thetradesmean themself. Jack had no problems answering any questions i had about how we were going to tackle the job in hand im amazed with the resultsand woukd reccomend trustmark to anyone
    Job location: NE9
  • 10

    Estimate for roof to be repointed.

    Posted 15 July

    Trust Mark Roofing came and gave me an estimate for pointing work required for my roof. They arrived at arranging time and was helpful but unfortunately the estimate was more than expected, so I have not gone ahead with repairs yet.
    Verified reviewer
    Job location: NE28

Photos

Company Info

Owner

Mr Christopher Dodds

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 270108437

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

www.Trustmarkroofingandbuilding.co.uk

Why use us?

There are hundreds of roofing companies throughout the Northeast, plenty of them are reputable and very good at what they do but here are a few reasons why we think you should use us:

We are a family-run firm

We have 100% genuine customer feedback from our partners at Check a Trade

We offer an interest free pay monthly option as well as long term low interest options.

All our work is written on proper contracts prior to job start and genuine guarantees are issued upon the work being finished.

All new roofs come with additional 10-year insurance backed warranty backed by the NFRC.

All our site visits/quotations are free of charge and no obligation (as long as you own the property).

We have vast amounts of knowledge about our industry with years of experience.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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  • Financial

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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