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Trustmark Roofing & Building

9.62/10

Washington

£1,000 guarantee T&Cs apply

Checkatrade member since January 2018
5

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Website

Skills

  • Gutter Repair
  • Concrete / Finlock Guttering
  • Fascia / Soffits Replacement
  • UPVC Guttering
  • Concrete / Finlock Gutter Replacement
  • Emergency Fascia / Soffits / Guttering Service
  • Fascia / Soffits Repair

Customer Reviews

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9.62 /10

Based on 119 reviews over the past 12 months

Quality of work

9.78

Reliability

9.74

Communication

9.47

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professionalism, high standard of work, and the tidiness of their friendly teams. While a small number of reviews mention issues with scheduling and communication, the vast majority of feedback is excellent.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (822)

  • 10

    Roof Inspection Report

    Posted 6 days ago

    One happy customer!

    After having several builders assess the damp issue and informed to inject wall from inside and replaster wall I decided to contact Trustmark. They fully explained the specialist work that was required and discussed everything in detail. The repairs included removing bricks, installing new damp proof course, replacing wall ties, fitting new bricks, and rendering under bay window. The whole experience was professional from start to finish. I felt informed and reassured throughout the whole process. and I would highly recommend them to anyone needing expert advice and quality workmanship.
    Verified reviewer
    Job location: DH6
  • 10

    Asphalt Roofing Repair

    Posted 20 July

    Roofing

    Kyle, Craig and Charlie have done an excellent job. We have had both the Conservatory and the garage roof replaced. They were here promptly - and patio and drive were left immaculate each day when they left. We cannot recommend this company highly enough - and shall certainly use them again when need arises.
    Verified reviewer
    Job location: DH1
  • 10

    Flat Roofing Repair

    Posted 16 July

    Replacement of felt flat roofing with rubber and replacement of slate tiled false roof.

    Clear quotation, reasonable cost, good 10yr guarantee, good communication before and during repair, excellent workmanship, workers explained all as the work progressed, clear follow up.
    Verified reviewer
    Job location: NE26
    Christopher M
  • 8

    Dry Ridge Repair

    Posted 15 July

    A professional company, recommended

    I had Trustmark install a dry ridge system and new UPVC fascia, soffit and guttering. The price they quoted me seemed competitive enough. The people I dealt with were all friendly and any queries I had were dealt with promptly. I was impressed with Trustmark's professionalism and would recommend them.
    Job location: NE10
  • 10

    Flat Roofing Repair

    Posted 14 July

    Flat roof repair.

    Excellent job fixing my garage roof. Fast, efficient and tidy. Great team lead by Kyle. Highly recommended local company. Thank you.
    Verified reviewer
    Job location: NE46
  • 10

    Pitched Roofing Installation

    Posted 10 July

    New Roof - Excellent

    I had a new roof done by Trustmark and they were fantastic from start to finish. In particular Jamie was excellent. Communication was also great throughout, the team worked really hard every day and were very professional, and the roof looks fantastic. Thank you
    Verified reviewer
    Job location: NE30

Photos

Usworth
Gt Lumley
Co Durham
Rothbury
+186

Company Info

Owner

Mr Christopher Dodds

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 270108437

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

www.Trustmarkroofingandbuilding.co.uk

Why use us?

There are hundreds of roofing companies throughout the Northeast, plenty of them are reputable and very good at what they do but here are a few reasons why we think you should use us:

We are a family-run firm

We have 100% genuine customer feedback from our partners at Check a Trade

We offer an interest free pay monthly option as well as long term low interest options.

All our work is written on proper contracts prior to job start and genuine guarantees are issued upon the work being finished.

All new roofs come with additional 10-year insurance backed warranty backed by the NFRC.

All our site visits/quotations are free of charge and no obligation (as long as you own the property).

We have vast amounts of knowledge about our industry with years of experience.

Accreditations and awards

NFRC CPS
NFRC CPS

This trade passed up to 12 Checkatrade vetting checks

Member since January 2018

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  • County court judgement

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