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UK Water Softeners

+Approved member since 2014

Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    3 services

    • Domestic Work
    • Free Estimates
    • Cards Accepted


Customer reviews

Overall ratingin last 12 months

9.91Write a review
  • Workmanship9.92 out of 10
  • Tidiness9.90 out of 10
  • Reliability9.91 out of 10
  • Courtesy9.92 out of 10
Write a review

597 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Water Softener Installation

    10Verified Review

    I dealt with 3 members of the UK Water Softener team, all 3 were extremely helpful and went out of their way to assist me. Originally I was intending to get a supply only service as our kitchen was being renovated, however it soon transitioned into a supply and fit job, and I am glad I did. Installation was done neatly and quickly, and the installer happily navigated our flooring installation that was happening the same day. Very happy and would thoroughly recommend this family run business.

    Location: GU9
  • The company has very good and knowledgeable staffs.


    The company has very good and knowledgeable staffs. The sales person is able to think from the customer perspectives then recommend a better product, also the plumber is experienced on the installation part. They are very nice guys and have provided a great service.

    Location: GU5
  • Water Softener Repair

    10Verified Review

    Excellent service - Came out to repair a water softener blockage within a few days of calling. Very reasonable cost and the more salt you purchase, the cheaper it is per pack.

    Location: GU47
  • Softener issue (which wasn’t a softener issue!)

    10Verified Review

    An absolutely FANTASTIC company to deal with. I’ve had my Harveys softener for 6 years now without any issues. I noticed that the softener wasn’t regenerating this week, and that the kettle had a little scale. Therefore, I contacted UK Water Softeners yesterday (Easter Sunday), and explained the situation. Andrew came back to me within an hour or two, and asked if I’d recently had any plumbing undertaken. I explained that I had had a dishwasher removed a week ago. He asked for a piccy, and then informed me that the softener had been switched off! All sorted.An EXEMPLARY company. Thanks Andrew.

    Location: RG27
  • Fixed water softener.

    10Verified Review

    Carl Galvin carried out the work, his knowledge was great due to him working at the factory that made these Water softeners, so he was super quick in finding out the issue and fixing it. Great job all round, now I know why they use him.

    Location: GU52
  • I would very much recommend UK Water Softeners

    10Verified Review

    Sarah came to quote and plan the install. She was very informative with the various options and flexible with throughout the whole process. Steve did a great job on the install that had its own complications and was very tidy on completion. Great job all round and would very much recommend UK Water Softeners.

    Location: RG28

Company profile

  • OwnerMrs Sarah Thomas
  • Member Since2014
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 426 8121 05
  • Company typeSole Trader

Company info

UK Water Softeners is a family run business since 1995

They have over 10,000 customers in Surrey, Hampshire, and Berkshire

UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews.

They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). All of their Water Softeners come with 10-year parts and a 2-year labour warranty.

The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.

Areas covered:

Aldershot, Arborfield, Ash Vale, Andover, Bagshot, Basingstoke, Berkshire, Binfield, Bisley, Bracknell, Jennetts Park, Bracknell, Brookwood, Burgh Heath, Byfleet Camberley, Caversham, Chertsey, Chilworth, Chobham, Church Crookham, Cobham, Cranleigh, Crowthorne, East Horsley, Elstead, Epsom, Ewell, Fairfields, Farnborough, Farnham, Finchampstead, Fleet, Elvetham Heath Fleet, Feltham, Frimley, Frimley Green, Godalming, Greenham, Guildford, Hampshire, Hartley Wintney, Henley, Hook, Kingston, Kingston-upon-Thames, Knaphill, Leatherhead, Lightwater, Liphook, Milford, Newbury, New Haw, Normandy, Old Woking, Owlsmoor, Pirbright, Pyford, Reading, Richmond, Ripley, Sandhurst, Send, Shalford, Shere, Staines-upon-Thames, Sunningdale, Sunninghill, Surbiton, Surrey, Swallowfield, Tadley, Thatcham, Tilehurst, Tolworth, Twickenham, Twyford, Warfield, West Byfleet, Weybridge, Windsor, Woking, Wokingham, Worplesdon, Wraysbury, Yateley.

If you’re outside our area, we will be happy to put you in touch with your local TwinTec dealer or Infinity dealer

Contact details

Accreditations and awards

United Kingdom Water Treatment Association

United Kingdom Water Treatment Association