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Unique Group (Southern) Ltd

9/10

Poole, Dorset

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Customer Reviews

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9 /10

Based on 1 review over the past 12 months

Quality of work

Reliability

Communication

Reviews (76)

9
Alarms / Security
Posted 31 December 2025
No better company in our eyes
We were absolutely delighted with the efficiency from the first contanct with Amelia at Unique to the work carried out by Will the knowledable technician. All was good and working well when he left for more Emergency work
Verified reviewer
Job location: BH31
3
Posted 20 May 2025
CCTV installation.
My initial contact with Unique was with their area sales guy. He was very responsive and provided a full detailed quote quickly, which I accepted. From there it went down hill. I had to chase 3 times for an appointment. Finally I was told a booking had been set, without any consultation. I asked for another date which was agreed. The confirmation email I received had the original unacceptable date. I queried and was sent a correct email confirming the date. Two days before my appointment, I was told it had to be cancelled and offered a new appointment two weeks later.
Verified reviewer
Job location: PL2
7
Posted 07 April 2024
Home alarm system
Provided a quote. Unfortunately the system and monthly cost combined was more than we wanted to spend.
Verified reviewer
Job location: DT11
10
Audio / Visual Installation
Posted 28 February 2024
Doorbell
Very professional company, very happy with workmanship
Verified reviewer
Job location: BH31
10
Alarms / Security
Posted 14 February 2024
Alarm system service
Always received excellent service from installation to annual service. I have no hesitation in recommending Unique
Verified reviewer
Job location: BH2
10
Alarms / Security
Posted 29 January 2024
Alarm service
Engineers were polite and helpful explaining everything clearly to me
Verified reviewer
Job location: SO45