West Wales Electrical Solutions

Reviews (6)

• 8.25

  Posted 09 September 2020

  New electric sockets in bedrooms, and TV aerial points

  When I was quoted for the job I was advised it would take no longer than 8 hours unless there were major issues (which there weren’t), but it took longer. Not only was I billed for the time the guy spent unpacking his stuff and packing his tools away at the end, but I was also billed for the guys lunch break. I was billed for 11 hours but when I complained they took 30 minutes off. The price I was quoted was before VAT. With both of things my bill was much higher than anticipated. My local friends have advised me that for the work done, the bill is extortionate.
  Verified reviewer

  Job location: SA44

  Response from West Wales Electrical Solutions

  We are very sorry to hear this feedback, especially as you were very happy when our electrician left the site and after I came to check on the job with you in the afternoon. You paid an arbitrary amount that presumably you feel is fair? The job was estimated at 8hrs to wire and install 3 new sockets in the main bedroom and then TV points to that bedroom and the lounge. This involved chasing walls and lifting carpets and floorboards. I also said that we could do another bedroom on the day but NOT in the time period. On the day I attended the site and before I left, I clearly stated that there was a lot of work and if the job overrun you could pay interest free over a few months. It overrun my original estimate by 3 hrs. The amount of work was completely your choice. You ended up with 5 new double sockets and 3 TV points in the two main bedrooms and Lounge, all chased and fished through walls and under floorboards. TV points were chased and run separately from the loft. 11hrs work unassisted. Finally, you stated you were happy with the work.

• 10

  Posted 06 May 2020

  New kitchen electrics

  I have had a new kitchen fitted with new appliances but they overloaded my circuits and kept cutting out. I called out Geoff who came around the same day and fixed for me. Excellent job completed would highly recommend. He has completed several jobs for me and wouldn’t go anywhere else. Always clean, tidy, polite and efficient. Very high service received and fixed my new appliances in the same day.
  Verified reviewer

  Job location: SA44
• 10

  Posted 06 May 2020

  Outside lights installed to office outbuilding

  Required outside lights to my office fitting. Done the job very quickly and was same day call out. Amazing work I can now see when going to the office in the dark from the back of my house all the way through to the end of the garden where the office is. Very efficient, tidy job done would highly recommend.
  Verified reviewer

  Job location: SA44
• 10

  Posted 06 May 2020

  Electrical circuit added to circuit board

  I needed a new circuit to have a hot tub outside in the garden. As soon as called I had a very quick reliable and efficient service. Turned up straight away and got the job done the same day. Very clean, tidy and professional job done and would highly recommend.
  Verified reviewer

  Job location: SA44
• 10

  Posted 03 May 2020

  Maintenance and Rewiring of workshop/stores also CCTV camera installation/maintenance

  Rewiring and camera installation was planned and discussed prior to work commencing and was carried out to my specification.
  Verified reviewer

  Job location: SA38
• 10

  Posted 02 May 2020

  Complete rewire

  They completely re-wired a four storey building (which involved 6 residential flats and two small shops) plus a loft all from design to completion. They installed CCTV, an door entry system and all showers and water heaters. All at the agreed price and with the wiring concealed. All installations fitted with care and consideration. I would happily recommend to others
  Verified reviewer

  Job location: SA44