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WindowAce Double Glazing

Hayes, Middlesex

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Customer Reviews

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231 total reviews

WindowAce Double Glazing has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (231)

10
Windows / Doors / Conservatories
Posted 22 August 2022
Windows repaired
Good job done
Verified reviewer
Job location: UB4
10
Posted 13 December 2021
Complete supply and fit new windows and doors for a 3-bedroom house.
This is my third time of using Window Ace for a project. Jason is polite, customer service minded, and a competent window/door fitter. From inital measuring up, to installation, all the work was done within the timeframe we agreed. Work completed today. Cannot fault Jason's professionalism, and I would highly recommend his value for money service.
Verified reviewer
Job location: TW2
0
Posted 23 November 2021
To replace 8 windows and a door within 2 weeks and fit before external render works.
Rude, aggressive, I am disabled and a retired plumber, on delivery of the windows he turned up and called me. Because I took time to answer the door he banged and kicked the door and windows so hard it was scary. When I opened the door he was so rude and aggressive. I said to him that if you work in my house you cant behave like that and will have to show me some respect. He then swore and left and hasn't returned or given my £2000 deposit back. My builders could not continue without windows, He has refused to fit within my timescale. And wants another £2000 to deliver windows, court is next.
Verified reviewer
Job location: UB4
Response from WindowAce Double Glazing
This review is not truthful, if this was how I conducted myself then I wouldn't have as many positive reviews as I do, customer satisfaction is alwasy what I am for. Please feel free to call me so you can get a understanding of my true character. I have been in the glass industry for 35 years I did not kick the door why would I do this? had I of banged the glass as hard as the consumer is claiming then it would have broken. The deposit paid was to purchase materials which he is liable for. We will pursue this in court for the remanding cost of the goods.
10
Posted 12 November 2021
Door panel with blinds within the panels.
Very happy with Jason work carried out. I was kept up to date with the delivery as it was slightly delayed but no fault from Jason side. The work was very neatly done. Jason was excellent as soon as the delivery was received . Jason came on the same day to fix the panel immediately. It was a pleasure to have Jason carry out the work and satisfied with the result. I would highly recommend Jason going forward.
Verified reviewer
Job location: HA3
10
Posted 26 October 2020
Replacing double glaze unit
Very prompt work, from advising the type of work till completion. Jason was very professional.
Job location: UB10
10
Posted 19 October 2020
Repair of several windows and one door.
Jason diagnosed the problems and clearly explained my the options for repair including cost implications. He then carried out the repairs very efficiently.
Verified reviewer
Job location: W13