WK Plumbing And Heating Services

Reviews (183)

• 10

  Winston worked hard to get the bathroom finished on time, with good quality products.

  Posted 6 days ago

  Karon and Winston have been a pleasure to work with. Winston was great in helping us to design our bathroom and we’re so pleased with the result. Thank you both for your attention to detail and customer service.
  
  Verified reviewer
  Job location: BS15
• N
  Nicola D
  10

  Very Highly Recommended

  Posted 17 July

  I have no hesitation in highly recommending Winston from WK Plumbing & Heating. We needed a gas fire removed and capped off and we were kept informed throughout the whole process. Excellent communication, very clean and tidy workmanship and exceptionally punctual. We will definitely be calling on Winston again AAA***
  Verified reviewer
  Job location: NP25
• 10

  Boiler service

  Posted 06 May

  Very professional service provided by wk plumbing will use again in the future
  Verified reviewer
  Job location: NP20
• 10

  Radiator and valve replacement.

  Posted 16 April

  Excellent communication, flexible and exemplary work. Will use again if ever needed.
  Verified reviewer
  Job location: NP19
• 4

  Boiler service, but repair not done.

  Posted 08 February

  There were no issues with the boiler service we booked, which went smoothly. Winston told we needed a new expansion vessel to resolve some pressure issues. We were told he would price up the part and get back to us with a quote. No response after a week, so I sent a whatsapp asking for the quote he promised. The message was read. Four weeks have gone by with no contact at all, so we've found another company to do it. We have no idea why we've been ignored after being told this boiler repair needed to be done.
  Verified reviewer
  Job location: NP18

  Response from WK Plumbing And Heating Services

  We would like to offer our sincere apologies for any inconvenience caused by the lack of communication between you and ourselves. Due to unforeseen Illness in the family, we had a backlog of quotations. This meant that there was some delay in our response to most of our customers. As this is a family run business, sometimes unforeseen family circumstances can affect our business. To compensate for the inconvenience, we would like to offer you a Free Annual Boiler Service for Next year 2026. Once again, we apologise.

• 10

  My go-to company

  Posted 28 January

  Winston has fitted 2 new boilers for me in the last couple of months ( replacing very old ones). He arrived on time, completed the job efficiently and left the place spotless, maybe cleaner than when he arrived! He is clear about what the work entails, and asks what you want as the customer if he comes across a snag. He brings a smile and a friendly attitude which is the cherry on the cake for me.
  Verified reviewer
  Job location: BA1